AAA Whittier Insurance and Member Services

16041 Whittier Boulevard, Whittier, CA 90603

● Closed

4.5 704

Location & Phone number

Hours open

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About Us

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Location & Phone number

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16041 Whittier Blvd, Whittier, CA 90603, United States

562-698-3721

ace.aaa.com

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About the Business

AAA Whittier Insurance and Member Services is a trusted institution located in Whittier, California. As a finance and insurance agency, they offer a wide range of insurance products to protect you and your assets. Additionally, they provide travel services to help you plan your next adventure with peace of mind. With a convenient location on Whittier Boulevard, AAA Whittier Insurance and Member Services is your one-stop shop for all your insurance and travel needs.

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Hours open

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

Reviews

robert yaeger:

"Have been coming here for more than 12 years. Very friendly associates and very knowledgeable on what they can do."

1 year ago

Jamarak A:

"Writing this review in regards to our experience calling the AAA Whittier Insurance & Member services on Saturday 12/9/23 at 11:50am. My girlfriend was placed on hold for 30+ minutes after requesting a declaration of her policy. After feeling that she was left forgotten on hold, my girlfriend called the office from a separate phone number. Her call was picked up my a woman in Sales, who did not state her name. The woman stated that they are typically busy on Saturdays, which is completely understandable. My gf then asked for this woman’s name, and her exact response was “I already gave it to you, so it’s not my fault if you didn’t hear it the first time”, and then hung up the phone! In disbelief, we decided that we should go to the branch office in person because clearly this woman does not care about her job or providing any level of customer service to clients. We will be writing to corporate about this incident and switching providers for our entire family as a result of this appalling experience."

1 year ago

Virginia R Ortiz:

"Been coming to this office for years ,bc of their good customer service ,fast and ,clean ."

1 year ago

Louis Reyes:

"This review is for the AAA membership. Most people get the membership for the emergency roadside assistance specifically towing and AAA is very aggressive in selling their membership. I’ve been a member for about four years and I’ve used to service twice for simple job such as jump start and flat tire change. Today for the first time I requested a long distance tow. Not sure what the policy is with their contractor tow companies but I waited over 2 1/2 hours because the assigned station did not have a long-distance driver which I think is not true. What I believe is their contracted price with AAA doesn’t pay them enough so it’s not worth it for contractors to take a long distance tow if there are other jobs available where they make more money. So for AAA to sell such a service and does not have contractors are willing to take the job in a timely manner is a poor standard in their membership. I’ve waited almost 4 hours which, for my time is much more than the membership that I paid. Luckily this it wasn’t an emergency situation. AAA really needs to reassess their long distance, towing service and the contracted amount with the local tow yards."

1 year ago

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AAA Whittier Insurance and Member Services

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About the Business

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Hours open

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