Aliso Viejo Auto Service

"THE BEST, Most Honest and Trustworthy Auto Service in All of California!! Shane Portnoff is the owner and general manager of this shop and he's the most honest and reliable mechanic I have ever had the pleasure of meeting. Just like Shane, his entire staff is also top notch and will always go that extra mile to make certain that your repairs will be done accurately and most efficiently, for a very fair and reasonable price. It's a true blessing that I found such an admirable crew of superb mechanics who can diagnose and fix any and all problems you may have with your vehicle. These professionals can also detect any issues that your car may have, Before they may turn into something more serious, which could damage your vehicle. That saved me a whole lot of money before a part gave out on my car. The mechanics here are quite dependable and take care of your vehicle, as if it was their own! You'll never have to worry about having to take your car back to have it serviced for the same issues again, since they have focused on quality parts and service for all the years that I have been their thankful customer. Their entire staff, from the high quality specialists like Shane and his very knowledgeable mechanic Ralph, to the front desk receptionist Austin, are all very personable, as well as being great at their jobs! Shane is also a wonderful family man who truly cares about his customers and their future safety, in all of the vehicles that he fixes and repairs. On a personal note, when I lived locally in Aliso Viejo, Shane would repeatedly give me a ride home if my car would take more than an hour to repair. When I moved to San Diego, it would take me about an hour and a half to drive to his shop...but it was always well worth it! His experience, honesty and dependability, as well as that of his staff, were worth far more than the time and long drive it took me to get there. I'm now only about a half hour away and being closer to Shane's Auto Service was actually one of my considerations in that move. You just can't go wrong with his very honorable reputation and completely respectable business!"

"Very reliable, great customer service. Big props to the employee that dropped me off and picked me up from home when my car was ready. Thank You!"

"I came in with a difficult to diagnose electrical problem. My entire display, radio, and navigation system had stopped working and went dead. The mechanics got right on it and fixed it within an hour at a remarkably low price. These guys are the best!"

"The owner Shane & his team have serviced several different kind of cars, belonging to our family, perfectly. Having been in the car business myself for over 30 years I'm extremely picky when it comes to choosing an automobile repair shop. The service writer Austin is a great communicator, humble and pleasant to say the least. Prices are very fair and the service is top-notch. The shop could not be more highly recommended by us."

"I have used AV Auto Service for the past 10 years or more to service all of my vehicles. It is so good to have a trusted place to go that not only provides great service, but they go over and above to make sure their customers are happy. All of the guys are extremely professional, knowledgeable, very courteous & friendly. In addition to my regular maintenance, I've also had Shane do inspections on used vehicles that I considered purchasing because I knew I'd get an honest assessment - I ended up passing on one and buying another. I highly recommend this business!!"