RV Storage Depot

"Great team and do a superb job looking after our motorhome."

"My recent experience with RV Storage Depot (Norwalk) has left me deeply disappointed and frustrated. I've been a loyal customer for four years without any issues, but my recent interaction with their office manager, Javier, was nothing short of appalling. It all started when I noticed I had been overcharged on my bill. Concerned about potential late fees, I promptly contacted Javier, who assured me that he would investigate and resolve the issue promptly, emphasizing that late charges wouldn't apply until the 10th of the month. However, days passed with no follow-up from Javier or anyone else from the office. Reluctantly, to avoid further complications, I decided to pay the bill. I visited the office during business hours to get an update on my concern. When I brought up the overcharge again, Javier's demeanor changed drastically. Instead of addressing my issue professionally, he accused me of lying and insisted that I had not been overcharged. His tone quickly escalated into yelling, which left me feeling completely disrespected and shocked. Attempting to clarify the misunderstanding only seemed to aggravate Javier further. Our conversation deteriorated into a shouting match, with Javier refusing to listen to my side of the story and continuing to berate me. Realizing the futility of the situation, I attempted to leave to avoid further conflict. However, I returned shortly afterward to request contact information for upper management so I could escalate the issue. Shockingly, Javier flatly refused to provide me with a phone number or email address, denying me any means to report his unprofessional behavior. This entire experience has been deeply upsetting. Never in my years as a customer have I been treated with such disrespect and hostility by a business representative. Javier's conduct was not only unprofessional but also completely unacceptable. It's disheartening to see such poor customer service from a business I've trusted for so long. I urge potential customers to reconsider before engaging with RV Storage Depot (Norwalk), especially if you expect respectful and professional treatment. Based on my recent encounter, I cannot recommend RV Storage Depot (Norwalk) to anyone until they address serious issues with their customer service and management practices."

"For the past few years I have stored my Toy Hauler indoors and have had an awesome experience working with Manny and his team! Gerardo the on-site mechanic was very responsive when taking care of our unit when needed repairs were in order! I highly recommend anyone requiring indoor storage to talk to Manny…he will take great care of you!"

"I made the excellent decision to choose their indoor storage option for my RV. This facility provides the ultimate level of protection and care for my vehicle. With their indoor storage units, my RV is shielded from the elements, ensuring it stays in pristine condition. The facility is well-maintained and equipped with top-notch security measures, giving me peace of mind knowing that my RV is safe and secure. The staff at RV Storage Depot were helpful and guided me through the process of selecting the right indoor storage option for my needs. I highly recommend their indoor storage services for anyone seeking optimal protection for their RV."

"Great place to store your R V. I have visited every RV storage place in my area, shopping for the best offer, and security. One thing I learned from all of the research, never get a storage place near a riverbed. Many R.V. owners have told me their horror stories about bums living and destroying their R.V. I am very satisfied with the security and cleanliness of this place. The staff will even park your R.V. for you. The prices are reasonable, and there is plenty of space. There is a dump out station, and a handyman on site, if you need some service for your R.V. Thank you for reading my review."