Interstate All Battery Center

"Great store great customer service"

"Thank you Interstate Battery! Two very nice guys working the store on Industrial Rd, Santa Rosa today. They made my day! Last 3 days, I had been wasting my time trying to get a battery for my Jeep at a Les Schwab shop nearer to my home. They didn’t have a battery in stock for the Jeep, but said one was available in the Santa Rosa store. They said they could grab that one and have it maybe the next day or the following day and would call me. No call back. I called them after 2 days and learn the SR battery was there but only being held for another customer. I called Interstate … 2 battery types available. Phone quoted the price, told come on in and no problem no appointment needed. When paying, the price was higher than the quote as installation fee was added that I had thought was included in the quote. I had just expected the quoted battery price and any taxes. They were super nice about letting me stick with the phone quote today and not charging the install fee. My Jeep is alive again and great service by this shop… Thanks Again!!!"

"Called and asked if they could replace a battery in a 2015 Mini Cooper. They assured me they could and gave me a quote for the battery and the service. I drove the car over, and the guy who came out to look at the car said they don't work on Mini Coopers. He was rude and dismissive. Wasted a trip over there. Incredibly displeased, take your car elsewhere."

"I needed a new battery and Jen was very knowledgeable and kind. I appreciated her thoroughness and great customer service skills. Both of my terminals were loose enough that she was able to just lift cables off battery without loosening the hex nuts which is not good and the nuts were difficult to loosen to be able to properly tighten them again. I appreciate her catching that and making sure that they were secured. I had just had my vehicle at the mechanics a couple weeks ago with the only probable cause they could find for the issue I had was the battery was coming up low and barely passing and by time I got it to interstate it tested bad. I appreciate her catching the loose terminals when mechanics didn't, or if they had didn't bother to tighten them as Jen had a heck of a time getting the nuts out properly so she could tighten them securely. She took the time to do the job right and it is much appreciated. Will be returning for future battery needs."

"Super friendly and informative. Just the right balance of technical details and features to make a buying decision. Installed the battery and was on my way in less then 20 mins."