Town House Motel

"The rooms were clean, as well as the surroundings. The neighborhood is lively, but in a good way, without any "rif-raff". Everything is within walking distance from the hotel, so enjoy the city weather and people. We will be staying here again!!!!"

"This motel is situated on Lombard Street, in a relatively quiet area of San Francisco. It is just a 10-minute walk to the famous hairpin bends from this motel. We arrived early in the morning around 8.30 AM & found the reception closed (we couldn't inform the arrival time before). However, they opened the doors at 9.00 AM. Though there was no designated luggage storage, the receptionist agreed to keep our luggage at the reception until we roam in the city. After the check-in in the afternoon, we received a room on the ground floor and it quite aligned with our expectations. The room was equipped with a mini-refrigerator. The bathroom was spacious & it was clean. Hot water was available throughout without an issue. Bathroom amenities were provided, along with towels. There was a designated parking space that could accommodate 10-15 vehicles at a time (we didn't use it though). Overall, it was a pleasant & comfortable stay."

"HORRIBLE ! Dirty rooms with dust everywhere Mold in the bathroom More hair in the bathroom Almost everything broken Above all, choose another motel, even more expensive. very average ! to flee"

"We had a great stay here. The rooms were comfortable, but small, but we had anything we’d need. The shower was ok. Some problems with keycards, but was fixed by the guy working here. Our hero. Parking is by the way maybe a little difficult, because it’s a small space, but it’s in the city & free! Great visit here."

"As I was taking myself and my wife to the final Dead & Company Show I booked my room here 6 months in advance. I informed them that we would be accompanied by my small service dog. They informed me that as long as I had documentation to show that he is indeed a service animal, there would be no problem. Fast forward to three days ago. Called to confirm and no problems, service dog okay with documents. Today, when we show up to check in, we are informed that they DO NOT allow animals, which is a direct violation of the Americans with Disabilities Act. They were using the old bait and switch method of doing business. Thank God for the Tenderloin Motel 6 for stepping up to the plate. We got the same size room (2 queen beds), FOR LESS!!! You are running a very shoddy business and I suggest that you learn the laws as they pertain to not only business, but about human AND civil rights that some of us have been fighting for for centuries and some of us still are! SHAME. ON. YOU. for blaming your owner and for refusing to allow me to attempt to discuss this with them. You will be reported to the United States Department of Justice, ADA Division upon my return home, and a possible Civil Lawsuit for the above violations."