Signature Anaheim Maingate

"If you are looking at this hotel for a family trip to Disneyland, please stay clear of this place! We booked this hotel for convenience for Disneyland, and upon check-in we found a wet, bloody washcloth that was left in the shower from the previous guest, the outlets did not work, the floor was absolutely disgusting And when we brought the lady from the front desk to show her the room, she did not even ask us if we wanted to switch rooms. We asked how we could charge our phones since none of the outlets in the room were working and she said “well you can leave them in the lobby.” She told us I’ll be right back to take pictures of said room and never returned. We ended up checking out that night due to the horrible customer service, and The cleanliness of the room and we’re guaranteed a full refund for the entire stay. I have yet to receive said refund I have also been trying to reach the manager for four days to address these issues and every time I call it is either he is not there or he is busy and he will call you back but never returns any phone calls. I have left so many messages asking him to return my calls and nothing. If I could give this place zero stars I definitely would please do not take your family there It is a sketchy motel and very unclean. I definitely would not put my kids in that room if I were you. Worst customer service and just a nasty place in general."

"I have seen some past negative reviews, possibly to improve the hospitality there were flaws, I went last week, I loved the place personally, from the location, (perfect for visiting Disneyland, take a single bus 10 minutes or walking 25 minutes) the cleanliness , the small details such as having a coffee maker in my room, bottled water. when I arrived I was assisted by Karla the receptionist, super friendly, attentive to whatever was offered, (helping me open my room correctly, having the bathroom tub fixed, orienting me in places you could visit as a tourist, etc.) I highly recommend this place I was invited for more future visits. I also appreciate the attention of the plumber, I don't remember his name, very friendly and I was able to have a relaxing bath. Sincerely Alejandra Chavez Seen soon"

"Perfect for a cheap Disney trip! The rooms and beds were clean. I am always worried about bugs but this motel was very clean. The pool and hot tub were also very clean, we never saw anyone in them essentially because everyone was at the parks. Staff were friendly and nice. Safe area. Grab and go breakfast was perfect, included yogurts, muffins, fruits. I would stay here again and would recommend. Simple but perfect. Great motel!"

"Rude receptionist when we checked in on top of not having our rooms ready after check in time had already past!! Then we also had a cockroach crawling thru our bed sheets upon waking up, I have never been more grossed out in a hotel and when we told the cleaning crew the lady just said ( oh yeah we can’t seem to ever get rid of those it happens every so often) the receptionist then proceeded to say the manager would call us to see what he could do for us and we never heard from him !! WORST EXPERIENCE EVER!!"

"Two main issues: 1. Walls on all sides are extremely thin. You'll hear everything from outside and everything from your neighbours. The shared door between Ros is especially thin. It makes it very hard to sleep if your neighbours are even remotely loud. 2. Wifi was next to useless. It never stayed connected on any of our devices for more than ten minutes, and if it did, it was very slow. Maybe it's better if you sleep closer to the main building but I don't know. Otherwise, rooms are fairly nice, even though plugs don't stay in any of the sockets. The location is great, everything you need is in walking distance. And though there's no hot breakfast the continental breakfast has a decent amount of variety. All in all, if you have quiet neighbours and don't have to worry about data, it's a decent stay."