Indian Health Center Silver Creek

"They told me to come in at a certain time I come I wait an hr passes and I ask them they said my appointment is 40 min still so that was really bad for me. I have things to do and they can't even tell me the right time to come in. And the lady who checked me in could have told me since I was way early."

"My first time at this clinic. Dr. Lobana and her Medical Assistant Grace (including staff at the front desk) were caring, friendly and professional. The clinic is clean, and comfortable. The Security Officer is observant, welcomes, and opens the door for you. Once you are check in there is not alot that you have to be sitting there for them to call you in. I am very blessed to have found a doctor and a Clinic, even though its not close to my home i am very please on how Dr. Lobana takes care of my health."

"Took 14 phone calls over the course of a week to finally reach a live person to make an appointment, when I got to my appointment they turned me away despite having my insurance and tribal ID. They were unwilling to provide any resources to help me access healthcare after not seeing a doctor for over a year and no access to my heart medications. If I have a heart attack or stroke because I can’t get my heart medication, I’d like to personally thank Silver Creek Indian Health Center for not allowing me medical care."

"Dr. Manuel Chavez promised to write a letter I needed for my residence. When I received the doctors note it was unprofessional and looked like a 3rd grader wrote it. My residence rejected the letter. I requested the doctor to rewrite a 2nd letter in a professional manner in which his assistant (Seeta) assured me that if I came into the office, a new note would be written. When I got there he said he needed more time to write the note. Days later he called and said he can’t rewrite the note but he can write a prescription instead. A professional letter from my doctor is what I needed, not a prescription! The communication between the doctor and his assistant is terrible. I made it clear the whole purpose of these doctor appointments was to get a professional doctors note, which I never received. If the doctor couldn’t accommodate me then he should have told me over the phone instead of writing a useless note and wasting my time."

"Wonderful treatment all of the personal in this clinic are great . The doctors they really care they. After going to so many other places the doctor found out I had diabetes when all the other doctors in other clinic they keep on telling me to exercise more to lose weight that was the reason I when to see a doctor because I couldn't loose weight and I was hungry all the time .my doctor explained why I was hungry all the time . Now I am being help and loosing some weight and having more energy"