Mike and Sons Automotive, Inc.

"Rather than charging me for all kinds of work, Froylan asked me a few questions to get a general diagnosis. He mentioned that given my transmission had overheated multiple times and the mileage on my car, fixing the transmission may simply reveal another costly repair, and maybe it was time to consider a replacement. He didn't take advantage of me despite knowing that I was from out of town and that he may never see me again. Instead, he took his time to educate me on car healthy and advised me on my options. I was in a vulnerable spot having potentially put my family in an unsafe situation in an aging car. Yet, Froylan listened and empathized rather than just try to move on with his day. What a guy. It's incredibly refreshing to find a shop I feel I could trust when I have left several dissatisfied."

"The team at Mike and Sons is professional, responsive, and friendly. I have taken my 2007 Cadillac CTS there multiple times for a variety of repairs and I am always satisfied with the result. What I appreciate most about this auto shop is that they communicate in a clear, non-intimidating way. I highly recommend Mike and Sons!"

"An excellent experience. From talking to Tracie on the phone, to Froy, my service advisor, to Martin, my tech, who used extreme care to raise my Tesla with the lifting pucks. Great job team!"

"This is an absolutely true story....2 weeks ago I was on my way to race my motorcycle at Laguna Seca Raceway. We are given one weekend out of the ENTIRE year to go ride at this track....it's like Mecca to some of us. It's also very expensive and there are no refunds given if you don't make it. I'm in a full-size pickup truck towing a 24' race trailer and I have my elderly cat with me. I'm halfway there. It's Friday afternoon at 3:30pm and its 109 degrees out. The radiator on my truck blows out and I'm stuck on the side of the Interstate. I'm waiting on Roadside Assistance to arrive, hopefully, with a truck big enough to tow my entire rig SOMEWHERE! My race weekend is effectively over and I'm MUCH more concerned about being stranded in this dangerous heat in the heart of Sacramento's homeless apocalypse with my old cat who is now panting because it's so oppressively hot and I can't run the truck so there's no A/C. This isn't looking good. While I wait, I start calling around to local shops to see if there's even anyplace I can safely get towed to, much less have a major repair done an hour before the weekend. First place I call can't take my rig.....I ask if they can recommend anyone and the woman says, "Give Mike & Sons a try....." Unbeknownst to me at that moment, my day went from being in the WORST possible situation to witnessing a small miracle. I call Mike & Sons and I happen to reach Froy, the general manager. I explain the situation and try not to outright BEG for help but he takes just an extra moment to chat with me. After explaining that they are closed on weekends along with every other shop in the area, I ask him if he knows of a safe place I can at least get towed to until I figure out my next move. After giving me a couple of suggestions, Froy takes a pause and then asks me where I'm broken down....when we realize that I'm only a mile or two from his shop, he offers to come over to where I am and take a quick look at my truck. Ten minutes later, he's on the side of Interstate 5 with me, pressurizing my cooling system and identifies the leak in my radiator. Froy tells me that he might be able to find me a radiator and, if he can, he'd be willing to come in on his day off the next day (Saturday) and fix my truck so that I can get back on the road!! Is this guy for real?!? He goes back to his shop, makes a couple of calls and then calls me and tells me he's found a radiator and can have it delivered in the next 30 minutes......THEN he tells me to get my rig towed to their shop and HE WILL STAY LATE TONIGHT AND FIX MY TRUCK because he knows it's just not safe for me to have to stay overnight anywhere in that area!! By the time I got towed to Mike & Sons that evening, Froy was patiently waiting for me, new radiator in hand, shop door open and shop lights blazing, standing outside with a kind and gentle smile on his face. This BEAUTIFUL SOUL stayed late on Friday night after work while his wife, 2 toddlers and their NEWBORN waited for him to come home from work and see their DADDY and start their family weekend......just so I could go have MINE! I was back on the road in 2 1/2 hours. I've met a lot of folks in my life but rarely does one get to meet an Angel. I'm ETERNALLY grateful I was blessed to meet mine. Mike, you and your sons have one heck of a mechanic and manager at your shop.....more importantly, however, you have one HELL OF A GUY at your shop! Froy (and I REALLY hope I'm getting your name right bro....Froydan?!?!), from the bottom of my heart, thank you again! Not only for restoring my truck to fine working order but for also restoring my faith in humankind. God Bless you and your family.....Laguna was epic!! Sincerely, Mark Scheid"

"Family owned business. Best experience I have had with a shop in YEARS. I highly recommend Mike and Sons for all things automotive. They are professional, personable, listen and explain everything in detail. Above all - they know what they are talking about, have experienced techs and professional staff. I am a woman, which unfortunately means most shops try to pull one over on me as the dealer tried. I got a second opinion from Mike and Sons and received honest feedback on what I need, and what I didn't need but was told I did. You can't go wrong with this shop and it's location on Q Street directly off the freeway. It made for a perfect walk to work in the morning (14 mins) and back to the shop after - of course there are other options, but I work on Capitol Mall so it was perfect for me to get my steps in."