Disney's Grand Californian Hotel & Spa

"The best way to enjoy the parks! Connects directly to California Adventure Park. Restaurants connected to the hotel. Self parking is far. Very friendly & helpful. You can leave your luggage with them, they'll tag it and give you a receipt then you can enjoy the parks while you wait for your room. The luggage can be delivered to the room only if someone will be present to receive it."

"We have gone to this hotel for several years now. You do pay a price for going here. But, I am beyond satisfied with the service, cleanliness, ambiance, food options, pool, spa, etc. This year was the first year we had some "hiccups" with the hotel but they were VERY quick to ensure that we felt that their attention and care was highly focused in our direction. We will be definitely coming back here and I will give a HUGE kudos to Adam and Molly for taking care of us this year! More years of great memories to come for my family."

"This was a bucket list item of mine so when the stars aligned and I could afford a room here, I was stoked. The location can’t be beat - and it allowed my kids to come and go independently with ease. Staff were overall friendly, especially the bellhops who were hands down the nicest staff we encountered on our trip. The downside was definitely the dated rooms. Our wallpaper in the bathroom was peeling and I don’t think the rooms have been updated since the hotel opened. It was great to stay here once, but I honestly think Disneyland Hotel has better (or at least, equivalent) rooms for much more affordable prices and just a little more walking."

"My husband and I stayed at this resort for our 15th anniversary this past weekend for the very first time. We booked a regular room over looking downtown Disney. The room was nice and very clean! On our first night we were startled awake around 2:30am to some emergency work/construction. We weren’t sure what it was, but it was very very loud for a few hours. We contacted the desk and they didn’t know what was happening but said they would have a manager contact us. The next day we were contacted by the manager Joshua. He was very kind and let us change our room so we could rest and have quiet. He went out of his way to get us a suite that was absolutely amazing and he gifted us complimentary tickets to the sold out sweethearts night that was happening that night. Very top notch service and we are very thankful for the kindness and generosity shown to us!!! Thank you Joshua- I hope you see this! You made our anniversary so memorable and special. We appreciate you and will always remember this trip!"

"These are 5-star hotel prices for 4-star quality. The rooms are much like you’d find in any standard Marriott or similar chain. I expected a lot more from the extraordinary price point. We had to run the shower every day for 15+ minutes to get the water warm. There was a stain on the sofa. For $700 a night, I shouldn’t be reporting that. The best part of the hotel is the friendly service and of course the proximity to the park. The location is what you’re paying for. If you’re willing to pay Four Seasons prices for a generic room just for the convenience, it’s worth it. I would *probably* stay again just knowing my expectations should be lower."