Lowe's Home Improvement

"Was gonna order 3 Samsung 4 flex refrigerator called multiple times no one answered the phone . Once rang for over an hour. After several attempts this is what you get for being a pro member. Took my bisness to home depo sorry for you 15,000$ looses next time hire me Quality help.!"

"3.8 ⭐ and dropping. By far the worst Lowe's store ever. As a professional contractor who use to spend gobs of money here I will no longer be shopping at this store quite possibly any Lowe's. How can you not return a two month old water heater that continues to stop working. They are purposely not crediting contractors accounts with their purchases so they don't get their bonus points. $25k purchase supposed to get 1.5% back and the only thing I hear from them is we're working on it for months. Special order doors that don't fit the openings. And zero help. Management needs to be replaced. The only time I saw this store stocked with people is when corporate was doing a store walk recently. That's the only day you can find somebody to work just make sure you go on a day when corporate's doing a job walk and maybe someone can attempt to help. With being able to purchase stuff online and other local hardware stores I would think that their customer service would be so much better especially the contractors that are in there on a daily basis."

"I like Lowe’s because they have everything and more! I always find what I’m looking for and always see new innovative things that inspire me. Customer service is always friendly and there when you need it and they don’t bug you when you just want to look around. I keep late hours so I appreciate them staying open late. I believe it’s 10pm every night. BTW, glade holiday scent plug ins are 75% off right now."

"Went to the Lowes off of Sunrise looking for a very specific fastener. It was like looking for a needle in a haystack. I ran into a store employee named Neil. He was really helpful and was able to find what I was looking for. Thanks so much, Neil !!! You're the best."

"This review is for Arleen and Dave in the hardware department. I came to this location to purchase a large amount of porcelain tile and these two were the only employees who made an effort to assist me. 7+ employees walked by me avoiding eye contact and when I’d ask for their assistance in finding a tile that was supposed to be in stock, I was told that it’s not their department and someone should be in the area somewhere. Everyone seemed really bothered that I even asked for help but Arleen saw that I was frustrated and dropped what she was doing to assist me. She did so with a positive attitude and also had Dave from the hardware department help retrieve the wooden crate of tiles from the very top shelf using the forklift. These two went above and beyond to help me and I was super thankful to run into them. These are the type of employees that Lowe’s should hire or put in charge of their stores."