East Valley Emergency Pet Clinic

"One of the few emergency vet clinics in the area open during the night and on weekends. I was able to bring my dog in on new years weekend, fearing he may have an obstruction, and I was seen by the vet quite quickly. They kept him for 2 nights and I was able to visit him and bring him food on the first day. I thought they took good care of him and they provided updates over the phone for me all hours of the day. I must’ve called at least 10 times and they were always patient and caring about it. The bad reviews for this place seem to be do to price but its an emergency vet- they’re all expensive. So while it was a lot of money, I was not shocked by it, and prices weren’t any higher than other ER vets. I don’t remember names unfortunately but every staff member was super sweet and helpful. The building isn’t as new as some other places but it’s been around for as long as I can remember. I’ve taken every dog I’ve had since I was kid here at least once in their life."

"It's a horrible place; I would not recommend it. Pay 95 dollars to do absolutely nothing. I didn’t see the doctor at all. The assistant came, took my puppy, and came back telling me the doctor recommended that I have an X-ray and blood work done and quoted me $1,200+, Still, they couldn’t tell me the reason why or what the Dr. thought that my puppy might have that made him request those exams. When I declined the X-ray and blood work, the assistant came back to tell me he would be treating my puppy for “symptoms” and would be prescribing antibiotics and cough medicine. “Symptoms” wth that’s not even a diagnosis, I took my puppy because she was vomiting. Why cough medicine? Ugh. When I asked for my puppy back, the assistant said she couldn’t give me my puppy until I paid the examination fee. I wasn’t planning to leave without paying it, although I don’t think he deserve for me to pay when my dog wasn’t even appropriately examined. Never again will I go to this horrible place"

"I recently visited the East Valley Emergency Pet Clinic with my Standard Schnauzer, Douglas, and had an excellent experience. We arrived at 8:00 pm, worried about his excessive drooling, pawing at his face, and whining. My initial concern was that he might have been stung by a bee or swallowed something he shouldn't have. Upon our arrival, we were promptly attended to by Celeste, who was not only extremely sweet but also very informative. She took us into a room immediately, which eased our anxiety. The wait time was minimal, and within 5 minutes, a nurse informed us that the doctor would examine Douglas and discuss his condition with us. However, after about 30 minutes, Celeste returned to let us know that there was nothing wrong with Douglas, and all his vital signs were within normal limits. We were then greeted by Brittany, who patiently explained that if there was a serious issue, he would be lethargic, among other symptoms. After 45 minutes at the clinic, we paid a reasonable $95.00 for the doctor's fee. I must say that I didn't feel overcharged, and I appreciated their fair pricing. The clinic itself left a positive impression on me. It was exceptionally clean, and the staff were diligent in maintaining a hygienic environment. They even ensured the coffee machine was filled up, a small but appreciated touch. The waiting rooms were also well-kept. In summary, I highly recommend East Valley Emergency Pet Clinic, especially for emergencies. Their staff, like Celeste and Brittany, were caring and knowledgeable, and the clinic's cleanliness and protocol were commendable. I left with peace of mind and a healthy pet, and for that, I'm grateful."

"I adopted a puppy last Wednesday and she came home with an upper respiratory infection that was getting worse. I live in the high desert area and unfortunately on Saturday all pet clinics were at capacity or were short staffed. After being turned away at VCA, they suggested I come here. Luckily, I was checked in promptly and in an hour and a half I was out the door with medication and my mind at ease that my puppy Petunia would be better. Petunia sends kisses and lots of love to the best staff! Thank you for your help on Saturday, we greatly appreciate it ❤️"