Yost Appliance

"These guys - father and son were really great. They stuck to it and figured it out and my LG washer is running again. It was $400. The part was $100 and they came 3 times. Once to diagnose, once to repair, but needed more info, then came back and it was done. I don't think anyone else could've have figured it out. Based on what new machines are costing, I really am grateful they were able to fix. I definitely use them again!"

"It was such a pleasure to have Yost Appliance fix my stove. When I first telephoned, I knew I was in good hands as they were able to come the very next day. They were prompt, professional and very knowledgeable. A part was ordered and they were back to complete the repair in a day. They could not have been more responsive!"

"This family owned and operated business was so wonderful to work with! The secretary who is also Mr. Yost’s wife was very sweet, organized, and efficient at getting an appointment set quickly for us. Mr. Yost and his son arrived punctually to our scheduled appointment and were able to diagnose and quote repair within minutes of examining our appliance. I felt extremely confident that they knew exactly what they were doing and that they were highly capable of fixing the issue. Within an hour they had our product up and running (and clean, yes they even cleaned our machine)! Both father and son were very professional and extremely nice to work with. I was so lucky to find this company and reach out to them. I cannot say enough positive things about my experience with them. I would refer them in a heartbeat to anyone I know and I will for sure reach out to them whenever I have any other appliance issue arise. I felt they were very reasonably priced as well. I highly recommend contacting them with any appliance issues you may have. Five stars!"

"Edit to my review: Mr. Yost called me, apologized, asked me what he could do to make things right, and offered to send me a 100% refund. He clearly cares about serving his customers well, and he felt bad that I wasn't happy. Honesty like that is hard to come by these days, and I appreciate him standing behind his work. Original review: Unfortunately I have to report a pretty negative experience with Yost Appliance Repair. My front-loading washer wouldn't drain, and Mr. Yost (and his son) came out to take a look. They told me that the pump was ruined, it would cost >$400 to fix because they have to take the whole washer apart, and it would probably re-clog with whatever got in it in the first place. They also went on a tirade about how front-loaders are less efficient, unreliable, can't be fixed, and are being foisted on us by "the Europeans". They charged me for a service call, which is fair, and left. So then I went online, and everything I can find disagrees with their assessment of front-loaders. I also found some YouTube videos showing how I could access the pump through a window in the bottom. I didn't even need to take it out; by running the washer a few times, and wiggling the rubber piece that feeds into the pump, I was able to get the pump to clear the jam. It is now working reliably again. I'm giving them 2 stars instead of 1, because (1) they came out quickly, and (2) they tried running the washer a couple times before deciding it was broken, which helped me figure out how I might be able to get it working by myself."

"It was after reading these reviews that I decided to contact Yost Appliance when our 1.5 year old dishwasher flooded out the kitchen for the sixth or seventh time. At 11:35 Saturday night I sent an email via the "Contact Us" box on their website. I received an automatic confirmation message followed in a matter of minutes by an email from Burt Yost saying that he would call me on Monday morning at 7:30. Early Monday morning he called and set up a time to meet me that afternoon. He was waiting when I arrived home. I greatly appreciated that he was able to quickly diagnose and correct the problem on the dishwasher. In less than 30 minutes I was on my way back to work. Burt was friendly, professional and extremely helpful... even nicely suggested that I might want to read the operating manual to answer some of my questions regarding the dishwasher's features. I read it last night and learned all sorts of interesting and helpful information! We rarely have appliance problems, but when we do, we will be sure to call Yost! Thank you Burt!"