Grand Inn
118 East Hellman Avenue, Monterey Park, CA 91755
About the Business
Grand Inn is a charming lodging institution located at 118 East Hellman Avenue in the vibrant city of Monterey Park, California. With its convenient location, guests can easily access popular attractions, shopping centers, and restaurants in the area. The institution offers comfortable and well-appointed rooms, perfect for both business and leisure travelers. Guests can enjoy amenities such as free Wi-Fi, complimentary breakfast, and a 24-hour front desk for any assistance needed during their stay. Whether visiting for a weekend getaway or a business trip, Grand Inn provides a cozy and welcoming atmosphere for all guests.
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Reviews
"First, when we check in they told us that the elevator was broken so we have to use the stairs. Second, the traffic outside could be heard from inside the room. Third, people upstairs doing indecent activity with very loud thumping sound could be heard very loud and clear. Fourth, people next door talking so loud or loud television sound, you definitely could hear them. Fifth, the windows was rattling and the curtains was floating a little bit, from the wind outside. Sixth, there’s a very loud noise from the restroom light and there is only one switch. No dim night light. I need a little bit light to sleep because I’m scared of the dark so I had no option but to turn on the restroom light and the fan sound was too loud. However, I prefer the loud noise of the fan than the traffic sound outside that I could still hear in the background. I could still hear the car beep, the windy whoosh sound of cars and every little noise out there just startled me. So, It’s 5:00 AM and I was still unable to fall asleep to rest for the 5 hours long trip I have to do in a couple of hours. So in conclusion, this is the worst hotel ever, not worth my $150. Please find other better and cheap hotel."
"We stayed here for one night. My wife who is Chinese liked it since there were plenty of good Chinese restaurants nearby. Overall service was good. The hotel was quiet and the price was good"
"Rudest staff ever. Even before we booked, the price listed online was cheaper but when we went to the reception, they told us $129 per night when it clearly says $103 online. After arguing back and fourth, they finally let us stay but for $129. We had gotten takeout during the day and left it in our room to save for later, but the cleaners mistook it for trash and threw it out. Politely asked for an explanation or at least a reimbursement of equal value, only to be KICKED OUT. Extremely unwelcoming and rude staff. They literally stood at the parking lot asking people if we were gone yet. None of this was even our fault."
"A great little place to stay near LA. Staff was friendly and helpful, the price was great and the location was perfect. The room was clean and the wi-fi worked better and was easier to use than most major hotel chains. The breakfast was also delightful. Really enjoyed my stay."
"We stayed there on a spur of the moment booking. It was the BEST non plan plan. The place in itself has a back in time vibe to it which was essential to the added feeling of comfort we got upon entering the room. On top of the extremely quiet and peaceful atmosphere the courteous and kind customer service they gave I loved the fact they were very accommodating to our ADA needs. This place will without any doubt for now on be one of our go to places for a peaceful and pleasant escape"
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