PNC Bank

"Seriously, just close this place. It's useless as a bank. I expect this is the way of the future. Eliminate humans/jobs and replace them with electronics that can't do what you need."

"What’s the point of being a bank with no tellers, no cash depositing? Like I don’t get it."

"This branch of PNC do not know how to offer service to customers. Their loan officer asks applicant information to apply, and send the applicant a letter saying the loan is basically approved. Then the applicant sends more information to the bank, and the bank claims they never received the additional documents, and keeps asking you for more of the same information, until the applicant is totally tired and withdraws the application. The applicant asks to talk to the processor, and bank processor never calls you back. That happened to me. Be careful about PNC loan. Today I called about a debit card issued to my wife using the middle initial as the first name on the card, and wished to correct the issue. And the bank tellers gave different reasons not to help me out. I asked for the manager and was told the manager is out. I have an account with that bank for almost 50 years, and they seem to know no body. I wish they are better."

"I went inside the Montgomery branch to cash a check for around $50. They said they could NOT CASH checks as they have NO CASH! What!!! A brick and mortar bank with no cash!! They said they could deposit my check and then I could use the ATM to get cash. I didn't have my ATM with me. What good is a bank that cannot cash checks for its customer??? Is this a new thing??? How does one get cash without their ATM card???"

"I’ve been with PNC for years and been to multiple locations and never walked in and had such a terrible experience. James was the only teller running the drive-through and the inside the other two females didn’t greet anyone walking in or even say hello someone will be with you shortly. They actually walked to the back a then came back out a still did not speak to me. James was doing everything. I saw on the counter top awards for best branch an other things, I don’t know what they were being the best at other than not helping customers. Besides James he is the man I saw him take care of 5 customers before I left a the 2 females did nothing. Very unsatisfied customer…"