Chase Bank

"Ridiculously understaffed. Expect long lines with disgruntled customers and a single teller and banker being forced to deal with them because the branch wants to save money. When you’ll leave is a wild guess since there isn’t a standard queue for anywhere except the teller line, so you have no idea how many people are in front of you."

"My critique does not have to do with this particular bank, but rather with the automated phone system. It seems to be impossible to speak with an actual representative. I'm very frustrated with Chase."

"Very polite. Whole employees are very friendly and very fast in response to our queries. They also provide snacks and drinking water. I can see 2-3 ATM’s in the Bank Itself. The Branch manager is very down to earth. Sometimes we need appointments for opening new bank account. Mostly during the university opening time. Everything fine in this bank. Please do contact about the offers while opening bank account."

"BEWARE!!! Chase will allow scammers to access your chase bank account info unguarded & authorized for fraudulent purchases made by overseas (online got) or (local Gas & ATM skimmer got) scammers (Chase) through investigation can see wasn't made by you via (purchase ip addresses) without notifying you of someone trying to use/make fraud purchases online* and when you get (Chase) to refund your money like I did because the girl could see it happening in real time, (Chase) will take it right back allowing your hard earned money to be accessed & stolen by the original scammers you reported to (Chase) after a "clearing period"... saying (Chase) is giving you a "temporary credit" for the loss of your funds due to in my case (Chase) allowing it to be stolen & accessed. Question.. How about giving me/us back our money you (Chase) know scammers took from me/us you're allowing to extort from me/us through your bank. That morning I woke up to pay rent on the 1st and scammers were right then buying tickets in Germany* and even while I was quickly there after sitting in your Clifton location reporting the crimes to you (Chase). You even asked if I was in there in office or in Germany to the nice employee stating I was presently there to your fraud team member but you still reversed the "temporary credit" covering fraud scammer's purchases on the 21st just a few weeks after I reported it to you @ (Chase) while it was happening. If you have a Chase account in Cincinnati where a lot of skimmers are (Chase) told me your info is at risk and there is nothing they will do for you without getting the local news involved so that's what I'm doing along with contacting my lawyer. (Chase) allowed my info to be stolen & fraudulently used & (Chase) did not protect or back me their customer. Now the fraudsters purchases have overdrawn my account since chase took back their so called "temporary credit" for my losses (Chase) allowed which should have been 100% guaranteed. BEWARE OF CHASE, YOU MEAN NOTHING TO THIS COMPANY!! Funny thing to add, the scammers made several purchases and (Chase) hasn't reversed those.. just the scammer purchase that would overdraft me.. I've been with (Chase) for years* but have moved my business elsewhere that protects their customers. Hard Pass On Opening A Chase Account Anytime Soon!!!!"

"I forgot the students were moving in this week and ended up running 15 minutes behind for my appointment here due to traffic— only to walk into a lobby PACKED with customers. All of the employees were helping large groups of people at a time in a very efficient and friendly manner. Jessica was able to fit me in with the branch manager Justin when one of his appointments wrapped up sooner than expected and I really appreciate it! Two very nice people! Thanks again!"