Dutch Miller Auto Group Corporate Offices

"I’ve bought or leased 7 cars from Dutch over the last 12 years."

"I bought a 2015 Kia Sportage from Dutch Miller CDJR of Ripley. My car lost power and died on the interstate. I had it towed to Casey Kia in VA. After having it put on a diagnostic computer I was told that a MANDATORY UPDATE was released by Kia Corp in July 2018. This was not done before I bought the car as per Kia Corp. I was told by Dutch Miller that it was not there responsible to fix it."

"So many problems, so much frustration with the Chevy/Hyundai lot. When you’re dealing with people and real lives and hard earned money, you’d expect a certain level of courtesy and respect. But I don’t feel that way, and I am incredibly annoyed."

"We bought a Tacoma from Arnold at the Dodge store in May for $27,000. We were told that the truck would hold its value, and to come back if we decided to trade again. Fast forward six months later, and we call to trade on a full size truck. We were told NOW they’re going by KBB pricing, and they will only give us $18,000 or under for the truck. So, if they had gone by that pricing six months ago, we wouldn’t have been charged so much for the truck? Earlier I had talked to a guy on the phone, who said that still with the chip shortage, we would be surprised how much they would give us for it. Well, he was right, we were surprised. We thought that we had found an honest dealer to buy from. That is not the case at all."

"Update no one from cooperate or Ram has contacted me in 60 days formal complaint now filed with chrystler now.....I have made several attempts to reach Dutch Miller Ram about an extended warranty refund with no luck. I called Seth to speak with finance and he simply hangs up on me for no reason just refuses to transfer me. I actually have 3 recorded calls ...someone from cooperate should listen to. They at Dutch Miller Ram beg you for 5 star reviews after the sale i understand now... its to cover up all the poor service after the sale. I will say that Jordan Curry and the other Jordan in Finance are liars as well i was promised a refund in 7 days and its been 60 days no refund yet.Good Luck and pray you dont need help after the sale. P.S. This was after the sale of a 60,000 dollar new truck. After posting a review someone did return my call i will keep you posted. But no one from cooperate has called to hear the recordings of the horrible customer service from Seth at Dutch Miller Ram, i will be changing my 1 star review from a 1 to a 2 ."