The UPS Store 729 9th Avenue, Huntington, WV 25701

"They're efficient and nice. There's usually a line but it moves quickly. They're the only UPS drop off in the area, so there's always a short wait. The employees work quickly but they always smile and exchange pleasantries while helping customers and that makes the short wait well worth it. No one, not customer or staff, wants to deal with a cranky pants, and, at this location, no one has to."

"The manager Elizabeth is a thief. I sent 3 packages with money in them and all ended up without the money. The third on I put a hidden camera in just to see who it was and then sent it right before they closed. I feel like I was being targeted. They always watch for my packages I followed the third package to the warehouse on ohio River rd and got it back and I have the video of the manager opening my package and removing the money. If she is not fired I will not only be filing a lawsuit against her but also against the store for not doing anything and the company in whole. This is absolutely ridiculous that a manager is doing this. It's was over a 1000 stolen which is a felony. Do something or I will."

"The only redeeming quality is their hours. When I am forced to go, most of the employees I've encountered are rude and act disgusted having to help me with my returns. If at all possible, I go out to River Road as they are always pleasant and helpful, just such restricted hours."

"I Love the UPS Store the people that worked there. Great, if you don't know how to send an email to them or know how to get your return slip off your phone they can do everything you need to do. All I do is pay dollar something and they fix everything I need. I love it"

"The employees are always accommodating to the customer, and they provide help with any type of shipping and Office services. They are fast and efficient so you are in and out in a matter of minutes. This is the only UPS store exchange that I will go to, and it is out of my way about an hour. But it is definitely worth it."