Mara Harperink, RE/MAX Victory + Affiliates

"I lived in a house for a year and a half before it was bought by them. I had been waiting for the landlord to send someone to fix the electrical issues. I had to run my washing machine and dryer from a plug in the ceiling in the basement, because the wall units were not working. This is dangerous. I kept putting in orders for an electrician but 1 of the maintenance man kept coming to the house. He reported back to her that I need an electrician. I went to the office to explain what was happening but she didn’t want to hear me. I tried to ask her would she send someone and she was very rude to me. I had enough of waiting so I called the city and I was given a 10 day notice to leave the property. I had H.O.M.E (housing opportunity made equal ) send her a letter about retaliation. She has no empathy for people"

"We have a great relationship with Mara, Megan, and the rest of the staff. We enjoy working with them on a regular basis. They have the mentality of getting the job done and done right! We highly recommend them all!"

"Mara has been my realtor and property manager. She knows the areas very well and is very responsive. She has been doing this line of work for awhile so she knows the players and always has a plan. Reinvesting in Cincinnati was an easy choice because of her property management. I would suggest to others."

"Mara, Megan, and their team have done a great job managing an apartment building for me. I rely on their expertise and they have done a great job keep the building running profitably. They handle everything - collect rent, manage tenant requests and concerns, repairs, turnovers, leases, etc. I appreciate their help!"

"I was set to close on my home. I did my final walk through on Wednesday and reported that the repairs were not totally complete. My home was put back on the market the next day. I did not know until I was in the office closing and waiting for the seller to get my keys to "my new home". I then find out that the house was in a bidding situation and thus was under contract with a new buyer. Very poor communication between her and other agents. No empathy at all."