Chase Bank,

1401 South Breiel Boulevard, Middletown, Ohio 45044, United States

"I thought Chase was a full service bank. I thought wrong. For account services, we were sent across town. For a notary, we weren't able to complete the task because no one was willing to be a witness to our signature. There is no public restroom for customers. The employees are very busy talking to each other about getting nails done and various other subjects whilst I wait for someone to help me. As a fairly new member/customer, not impressed so far. I may move all these accounts."

"They suck my misses opened an account and they didn't look up the sign on bonus my service rep did and I'm trying to call them and it goes everywhere but where I want to go. Poor service."

"Still in $1k of debt from where a banker here put me on a student credit card when I wasnt a student then lied about the apr/interest rates that he wouldn't answer my calls about and chase corporate just denies. Do not get your money tangled with these people, I'm now 25 withc credit I'm fixing thanks to them."

"Went to bank make credit card payment. Gave them my credit and debit card and I'd. Made payment they sent self back then said I never gave them my credit.. called me a Liar . They told me to drive around front after sitting in the line .. went to the front and parked and look around my car then the lady comes out with my credit in hand after her and the other person called me a last that I didn't give to them .. now chase is closing my my account because I was mad and cursed at her for it. I before En chase 2010 will never bank there again do better"

"I have been trying for several months to get these fees to stop on my military account. Twice it was supposed to be corrected and I continue to get fees. I just went into the Middletown branch & spoke to Vibiah who was not helpful at all she was rude & did not make me feel like I was an important customer. She looked up my other accounts they were all marked military and instead of her changing the one that didn't get military she says I need to go back to the other branch that made the mistake. When all she had to do was call the other branch and verify what I'm saying. I asked her to please call them 3 times, & she refused saying that won't matter you will have to go there with your ID. REALLY? More and more that I come here I feel less appreciated. Seriously considering moving my business elsewhere."