Chase Bank,

2400 North Verity Parkway, Middletown, OH 45042

"This is not an actual full service bank and it would be helpful if there was more signage outside and online to make it more clear that most banking actions cannot be completed before wasting everyone's time going to this location thinking they are going to a bank."

"The world would be a better place if this location would just shut down. I deposit thousands and thousands of dollars every month. Your temporarily closures have become a huge inconvenience. A couple times is one thing. This location closes whenever they deem necessary with no heads up or notification to their customers. You have wasted my time and fuel for the last time. Hopefully West Chester will serve me better or I’ll just move my money elsewhere instead of banking with clowns."

"This place is a joke. The so called bankers informed me that the only way to withdraw money at this location is to use the ATM. They do not accept checks or withdrawal slips. All the drive thru banking is closed and boarded up. The ATMs are down a lot so basically it is a pretend bank. It seems pretty shady to me. Come on chase bank. Do better."

"Terrible. Not a bank! Every time i try to withdraw cash (3times in the past month) both atms outside can’t do anything, can’t accept cash, dispense, or anything. And i cant go inside either because they’re closed until 9! Basically, just holding my money hostage. With no way for me to get it."

"This is no longer a bank. It is basically an indoor ATM. I tired to deposit cash into my account and the teller/banker stated they could not do it, I would have to use the ATM machine. As soon as you walk in, they direct you to the single ATM machine located directly in front of the counter where there used to be three tellers. Outside of directing you to the ATM machine, I'm not sure what they can actually do at this branch"