Showcase Remodeling

"Showcase revamped my stair railings and spindles. They did an awesome job and it was a pleasure having them do the work. Thank you!"

"This company was the best contractor we have ever used. We had our entire bathroom remodeled off our master bedroom into a spa retreat. Dennis and his team was responsive, very clean and neat during construction and tolerated our pet being in the house. They were sensitive to our privacy and always called if they were coming over. Jackie, their designer, was fun to work with and gave excellent advice. Could not be happier with quality and workmanship! Thank you! Would highly recommend these professionals!"

"If I could give negative stars, I would. We would NEVER recommend this company to anyone! We originally contracted them to complete outdoor projects prior to interior renovations. This included a two story deck, a retaining wall underneath the deck, and front porch concrete steps. It was stated the project would take three weeks and ended up taking three MONTHS. There was little to no reliable communication about timeframes. Workers would come and go as they please on the property and would not update us as to when they would be here, and some days didn’t show up at all. I asked for the railings on the side of the concrete steps to be placed as soon as possible, as we had a three-year-old who needed them to walk down the stairs. It took 2.5 weeks for this endeavor to even be started from my request. I had the contractor come back to cut stone on the retaining wall because they had left big gaps and holes. Every step of the way was like pulling teeth to get it done right. As far as the decking, there were originally no plans to obtain a permit for our two story deck from the contractor (which is required in the city I live in), until I pressed for one. Once the entire project was completed, I waited two weeks for the contractor to call to schedule a final inspection and he never did. It’s a good thing I finally called to schedule the inspection myself: It failed! The contractor did not follow the blue prints submitted to the city. There was a large support beam that was cut in the middle of two supporting posts; there were large structural bolts missing at the base of the top of the stairs. They also did not dig to the footers of the home to place 3 structural support beams on one side… They simply left the beams resting on a cracked, angled concrete slab. After I discussed the failed permit, they attempted to avoid fixing anything, providing excuses and stating they had spoken to someone else at the inspection office and this “person” stated their altered plans were “fine.” I visited their office in person and demanded it to be fixed, given I had blue prints that were not followed and a contract stating the blue prints had to be followed. The owner and his wife were present during this conversation and simply walked out of the room. There was no follow-up call, no attempt to rectify this horrible situation on their part, at all!! It finally passed inspection after 2 more visits from the inspector and more inconvenience on our end. To top it off, four months later half of the stairs from the second story are sinking into the ground (currently at 1 inch deeper than the other side), causing the whole stair structure to pull away from the base. We are getting another company to fix their disgustingly horrible work. HORRIBLE, HORRIBLE experience. Stay away."