United States Postal Service 8730 Cincinnati Dayton Road, Olde West Chester, OH 45069

"They don’t even deserve a 1 star rating. The people who work the front desk is very rude and very unprofessional , very rude to me and a friend of mine… I think I’ll avoid this place at all cost from here on out , the weird guy that works at the front desk threw things back at us. And having others around laughing wasn’t okay either. Avoid this place at all cost"

"Went for a passport employees where not helpful of wanting to send off the paperwork (prefilled may I add). They therefore told us to go to DMV Title office. Which turned out to have much better service then a federal funded post office. Just hard to get good service."

"Went in for my passport application because it said they take walk-ins from 10am-11:30 am online. The guy at the counter said he didn’t have anyone to help, which is fine, but he was very rude. He could have been more polite and handled the situation a lot better than he did. I think the website should be updated if they don’t have anyone to help out especially if it says they take walk-ins."

"Absolutely impressed with this post office! I was helped in a timely matter, with a choice of agents ready to assist. And later when I had a question and called back, they ANSWERED the phone! This never happens at other post office locations I have tried to call. My question was answered quickly and efficiently. In the future, I will use this post office location exclusively. Thank you!"

"Purchased a "priority mail" service envelope (1-3 business days throughout continental US, other than HI or AK) for a parcel travelling 95 miles from Cincinnati to Columbus. It took 3 days to deliver. Wasted $9.85..."