AAA Auto Wash - Cincinnati

"This car wash is way overpriced for the quality of work they’re giving. I spent $39 plus put $10 cash in the tip box. I get a better wash at an unmanned touchless wash bay for a small fraction of this. My windows weren’t wiped on both sides. Could still see the dirt outline from windshield wipers on front & back windshields. Fingerprints left on side windows. Rolled down one window while wiping car & returning it without correction which left the window covered with water & needing wiped to removed water. My interior was pretty clean when I arrived. The only thing that could be seen that was done was that my weather tech mats were taken out & washed. They were returned soaked with water & not wiped at all. Literally had pools of water under my feet on mats when I got back in. My backseat had water all over it. I paid for top of the line exterior wash with interior add on + trunk vacuum. I couldn’t see a thing was done in interior. My interior windshield has some sort of spray on it, not wiped , justa spray pattern. There was still crud left on exterior of car that I had to take care of myself. The wheels were washed no tire shine added to wheels (feels like it was put on wheel covers). Lady at entry told me to tip into box & that I wasn’t supposed to tip the individuals doing the wipe down at the end. But the guy at the end made sure to tell me he didn’t get any part of the tip in the box but when I told him I was told not to tip individuals, he tells me I have to do it on the down low which I did not as I could see what was not done already. Definitely not worth $50. DON’T WASTE YOUR MONEY. If the one on Galbraith is still open, I’d suggest going there & Skip this place all together. Gotta be better than this high priced, quality lacking location."

"Nothing like it used to be. Went in today was charged $11.22 for wash, $13.08 for “interior add on” and $1.87 “trunk vacuum”. The exterior of car was very good. Interior was marginal, floor mats not washed or removed for vacuuming. Trunk was not opened or cleaned at all and I had to go back through line to have completed. Antenna was removed by AAA and not replaced. I did not realize this until I got out of the city and had no reception. It took almost 30 minutes to locate the antenna wedged in the front seat. A mistake here and there is understandable but when you take the car back around to be vacuumed and the attendant complains about the number of cars needing to be redone, you have a problem. Hope they get back to their former quality."

"I liked it better when it was Rainbow car wash... the guy in.shorts was there...they did a better job on interior... I had a young girl doing the outside of my car today and frankly she checked her phone more than the job she was doing...it was hilarious that the guy doing inside had to show her how to open the rear hatch "she was trying to open it by the camera thankfully its not broken"...they didn't put the lil screw on antenna on... and I asked her ... doesn't it get tire shine ? She said  "I can put it on if you want" I said yes please I paid over $30 bucks I'm supposed to get it... she did them but while doing them I kid you not she was crouched down lookin at her phone... after checking it looks like they just wiped the tires with a damp rag as there is no shine on them after we left ... It was lack luster service... and the cashier is gone... that is where I would buy my interior air fresher spray... Mikes only does the outside but at this point I'm just like well they don't do a good job anyway... the vacuum guy did a great job though... my dash has a layer of dust on it still sigh... maybe guy doing inside was playing on his phone also"

"Friendly staff and great service. They are a full service car wash. They vacuum your car, wash your floor mats, wipe down the interior and exterior windows and wipe down and dry off your car afterwards. Always willing to correct any issues, I have a monthly subscription and come often sometimes 3-4 times a week and they are open year long too."

"Changing my review. They are nice people. But if the service says it includes a vacuum it should be vacuumed. The only part of my car that looks vacuumed is the floor mats in the front. I paid extra for the cargo to be vacuumed and it looks no different. The back floor looks 100% the same. I don't expect perfection as I do have dogs. But atleast a reduction of hair. My center console looks like they put some soap in but didn't wipe it/clean it. And neither door was touched at all. I should have just got my outside washed bc that's the only thing that looks clean. Very unfortunate. I drove 35 mins for nothing."