iCARS iMPORTS 5381 Dixie Highway, Fairfield, OH 45014

"My son bought a 2012 Chevy Impala on 5/24/24. Within three hours of buying the car, the car stalled at a red light and wouldn't restart. Called iCARs same day and they gave the whole speech about them not being responsible. The car was towed to a repair shop and they found 7 codes on the scan, including issues with the theft deterrent module, ABS and air bags. Been to three mechanics (including twice to a Chevy dealer) and we're up to over $3,300 in repairs and still not done. Really regret buying from this place. Response to owner’s comments: not rambling and not dishonest. I gave a truthful, succinct review based on dealings with this company. We have all repairs documented and there is nothing untruthful in my review."

"This place is horrible I was there right before they closed. I bought a few cars but these cars are not well maintained. Do not buy from this car place. Run with your money! I wasn’t gone make a review, but I was looking at the other reviews and I can see if you give them 1 star rating or a low stars they will get unprofessional with you and upset. But I do not care this place is bad for business selling cars that are jimmy rigged! Go to Kerry Ford or a real car lot! ETA: You guys are very unprofessional, I have nothing to do with another person, and I saw your reviews, from a few months back, and how you responded, I believe you don’t tell the truth, fix your cars and you will not have bad reviews, maybe if you was doing your job properly you wouldn’t have time to be typing talking on google talking down and on or to your customers. What kinda business is you running where you get so offended by people that give you low stars for what they see at your car lot, sounds like guilt!!!!!"

"I chose a car they have based on a mid life crisis, red racing stripes make everything better. They dealt with my phone calls and incessant emails well. I am an out of state buyer from a remote area and ended up flying in and driving 12 hours back. Found a couple issues on the front end during the test drive that weren't mentioned but were pretty minor, as well as a sunroof that I really wanted that was missed in the description, so it balanced out. They aren't perfect, but the price was extremely competitive for the 2012 Charger I had to have, and the pro's out weighed the cons in my book. The car is great, the purchase was pretty easy and I couldn't find any crazy fees. Regarding cleanliness.... I have had a few cars detailed in my time and have never had a more thoroughly cleaned car in my life. The interior was absolutely superb and I still have not gotten over how every nook and cranny is just flawless. Inventory selection is huge, I would buy from them again if they had what I wanted, it was a good overall experience."

"Bought my 2013 f150 from them a little over a year ago, they were friendly and very honest. I've been very pleased with it. They sell used cars, some of them will have issues. But with the service I received I would not hesitate to buy from them again. Don't have a picture of the truck when I bought it, but here is a recent one of it loaded down with pallets."

"Let's see the hood a huge gap in the passenger's side. The bumper had damage. The passenger headlight had rust around it. It need brakes. & yes you put very inexpensive tires on the front. Bought a 2020 down the road. Thanks"