Long Bay Heating & Cooling, LLC

"4 strikes and their out 1. Left hvac manual in blower, it shredded and blew into auxiliary heater and started on fire filling house with smoke. 2. Did not check attic unit condensation solenoid valve and pump which was faulty. Unit flooded and ruined bedroom ceiling and wall. Required retapping and painting. 3. Air return filter housing fell down from ceiling. Only screwed into drywall and not joists. 4. Mini split unit in upper bedroom leaked and ruined wall below it. Installer cut away insulating wrap to make connections and left lines exposed. Without the insulation the lines sweated with condensation to the point where the wall and baseboard trim have water damage. Carpet was also wet. Customer service when I talked to the owner/manager was they wanted to change me to repair their atrocious poor workmanship. Would not work with me at all. Strike 5. Split a/c unit didn’t work 2 days before my son and family arrived from Wisconsin. All Freon leaked out. Long Bay use shark-bite fittings that are push in connectors prone to leaking at low pressures. It’s quick and cheap. $1,700 later to have it done right with solder. Hope my experience helps you."

"I highly recommend Justin! He is super courteous, responsive, and knowledgeable. He and his team did a great job making urgent heating repairs to our condo. We contacted him at 10pm with no heat and within 14 hrs he made the initial repair so we had heat. He worked seamlessly with our home warranty company to minimize cost to us and came back later to make the larger repair to fix the underlying issue...all at minimal cost to us."

"Long Bay heating and cooling installed the AC in my condo. Jason and his team did a wonderful job . They were very professional , on time , and great quality service and value. I highly recommend them!!"

"I received great and professional service. Justin was very nice , on time , knowledgeable and all. My ac is running great. I would recommend. Thanks."

"What a great experience! Justin and his team were on time, made sure that our home was kept clean during the install process, and they were very accurate on the amount of time it would take to replace the old system. The new system is working great and what a difference from the old one. Longbay Heating and Cooling did everything they said they were going to do, which in today's business service world is an accomplishment by its self. We highly recommend them and will definitely be using them for our annual checkups and maintenance."