Boxwing Storage

"I would rate it with NO stars if possible. We initially rented 2 units and got there one unit had stuff all in it. It also looked like the wall between units was bent. The facility did not have another unit that size and refused to refund my $ for that unit...so we put our stuff in the other unit. It was broken into in less than 24 hours. DO NOT RENT A UNIT from South Knox!"

"I put my stuff in a unit for two nights. My first time taking my thins there was about 8 units that seemed to be broke. Into and raided. Things were thrown everywhere. I removed my items 2 days later. I called and explained and asked for a refund. I paid $153 for a 5X10 for two nights. I called for over two weeks. I was always told I would get a call and never received one.over a month later and nothing as still been taking care of. I DO NOT SUGGEST THIS STORAGE UNIT!"

"Terrible experience with this company. I rented a unit on Thursday before moving out of my previous house and went by to confirm it on Friday. The unit (which I was told was empty and unlocked) was locked up. I contacted the office who assured me that they would have the unit ready by Sunday when I was moving. I showed up Sunday with a U-Haul full of items and the unit was still locked meaning I had to extend my U-Haul for another day and take off the latter half of the next day of work. This also meant that my fiance and I had to move everything instead of having several friends to help. After calling on Monday morning I was able to get a new unit and get unloaded. I then called the office to calmly request reimbursement on the extra day of U-Haul rental but didn't receive a response. I called back twice over the course of 3 weeks being very polite each time while making no progress. Finally, after another call I was told that they would not be reimbursing me for the charges ($80 roughly). Also this place is very sketchy. There's random trash and open containers that are full of mildewing items (see pics). I'll be moving my stuff as soon as the time I have paid for is over"

"I have been using this facility for almost two years with no problems whatsoever. It's a clean facility and well laid out for indoor storage as well as outdoor storage. It's conveniently located in South Knoxville about 1.25 miles South of the John Sevier Highway and Chapman Highway interchange. It has been under new management since last year and their correspondence to me has always been in and informative and timely manner. March/2020-still using this storage facility with no problems at all. I would highly recommend it to anyone needing short or long term storage."

"If you care about your personal items at all, you will not use this storage facility. No security what so ever and there have been several break ins with several items stolen. We could not even pay our bill this month due to several changes in property management. Do not use, do not use. I recommend moving your stuff out immediately if you have a unit currently."