United States Postal Service
9039 Cross Park Drive, Knoxville, Tennessee 37923
About the Business
Welcome to the United States Postal Service located at 9039 Cross Park Drive, Knoxville, Tennessee. As a cornerstone of the community, our post office is dedicated to providing exceptional postal and financial services to meet all your mailing and shipping needs. Whether you're sending a package across the country, managing your mail, or exploring our range of financial services, our friendly and knowledgeable staff are here to assist you. We pride ourselves on reliability, efficiency, and customer satisfaction. Visit us today to experience our commitment to serving you and the Knoxville community.
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Contacts
9039 Cross Park Drive, Knoxville, Tennessee 37923, United States
Opening hours
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews
"They don’t deliver mail correctly, don’t answer the phone, don’t answer the door in their service area during posted business hours. This branch is a waste of taxpayer dollars, and if it closed, I would cheer."
"Every single item that may have value has magically not been delivered from this location. Birthday cards with money, multiple drivers licenses, packages... The employee at the door needs to retire instead of making all customers' experiences miserable when they just want to know where their mail is. Every day is a new excuse and some of us have worked for the post office before and know how things should work. Would give 0 stars if possible."
"So this place is suppose to open at 8am. It doesn’t. It opened at 8:40. The passport office is suppose to be opened at 8am 5 days a week. It isn’t. I was told the passport office was taken away from them. I can understand why."
"A friend mailed me a package, but USPS sent her a text that they couldn’t deliver because access to my front porch was blocked. What??That was a blatant lie! I was home all day with my door open. There’s nothing on my front porch to prevent access- NOTHING!. To make it worse, they said the same thing the next day! We have package containers next to our mailboxes, and when you have a delivery, they put it into the container, and the key goes in your mailbox. Why didn’t they do that? This is clearly their excuse because they knew they lost my package….again. I sometimes wonder if it’s a prerequisite to be incompetent, reckless, and rude in order to apply with USPS. I caught our carrier once putting my package in someone else’s box. I was expecting it that day, so I went to the box when I saw her arrive.. When I questioned her about it, instead of saying, “oh, I’m so sorry about that”, she just tossed at me. That package would have been lost as well, if I hadn’t caught it. I now have 5 packages lost by carriers in my neighborhood. Bottom line is- USPS is hiring ‘bottom of the barrel’ employees. They don’t seem to care about the carnage they leave behind, the time and effort it takes customers to figure out where their mail is, and the absolute lack of response by USPS, when customers contact them. Why should I be surprised though, it’s the stupid federal government running their stupid show."
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