Baskin-Robbins 7323 Clinton Highway, Powell, TN 37849

"So I usually like to give really good reviews, but I came to this Baskin-Robbins I’ve never had the app. I’ve always paid never really thought about getting an app even though I have it for several different other restaurants but for some reason, apparently they’re all on by different franchises so they don’t take the free scoop that you get when you sign up for the app but they take the birthday scoop and they weren’t really nice about it. I called The one that’s Parkside and they weren’t even kind about either which I’m gonna leave a review there because I just called to ask and say so is that like a thing and he was like yeah we don’t take it either so what’s the point of even having the app like I get that different franchise people own them but why even having an app, you might as well say I just don’t participate in the app because I don’t see how you take one free scoop you don’t take the other one so It’s beyond me. It was horrible customer service. She wasn’t nice at all. She didn’t say oh well you know try to give me another option or maybe you can look and see if you have another coupon. She was just like yeah we don’t take that and it’s not the first time I’ve not had the greatest service here either. They’re not very kind they’re very young and some of them are just very rude . I will try my best not to go to Baskin-Robbins."

"Even tho it was inside a gas station, it was a good experience. I decided to try the mango smoothie with tajin and chamoy and it tasted delicious. 10/10 I recommend"

"Yesterday on Thursday, June 13 2024 I went to Baskin-Robbin’s on Clinton Hwy in Powell, TN I went there to buy an ice cream cone I ask for mint chocolate chip ice cream and Oreo cookies and cream ice cream I asked 1 scoop of each flavor and the employee scoop me an ice cream cone and the employee handed me the ice cream cone and ask him can you scoop one more scoop for each flavor and say huh feels so confused and I later handed him my ice cream cone but other FEMA employee said we can’t take it back and I later asked the employee may I have another scoop and she said no we don’t do for scoop and have a nice night and I was extremely rude of the female employee to treat me like that Baskin Robbins ice cream might not come back here to buy an ice cream cone ice cream to fill up ice cream."

"I went there at 730 on 12/22/23 and I was looking in the cooler for prepackaged pints and I didn't see what I wanted. I was willing to grab my second choice but the young man working at that time had recognized that I was lookin for something and was struggling to find it. He then offered to go search the back for me to see if he could find the flavor I wanted. It was very kind of him. I'm sorry I didn't catch his name"

"Really good ice cream. The service was quick and high quality. They were out of a lot of the flavors. It was a good price."