Sally Beauty 915-A U.S. 321, Lenoir City, TN 37771

"I was at Sallys in lenoir city and a worker named Zoe was extremely helpful! She knew what she was talking about, sweet, and patient. I go to Sallys all the time and she was absolutely great. Enough for me to leave this review! Wish everyone was as knowledgeable as her!"

"every time I come into the store I always am greeted with the utmost respect and smiles from everyone there. The girl with the blue hair helps me find the best products and shows me everything I need. She helped me find a replacement product for a product that I didn’t realize would mess my hair up and I couldn’t be more grateful!! One time during a power outage they let me buy products and the girl with the blue hair calculated my tax all while holding a flashlight guiding me through the store. I absolutely LOVE this Sally’s location and I go there for all of my beauty needs. 10/10 recommend!!"

"Worst of worst customer service, worst experience at any Sally store.Asked for help and the 3 employees there were so busy talking to each other that got bother that I asked for help. Then finally one came and I asked specific product and keep referring me to the wrong one over and over. They strongly need to get a job where don't have yo interact with people. Awful experience."

"!!!!!??CHECK YOUR ONLINE ORDER BEFORE LEAVING THE STORE!!!!!! So upon reading other reviews, I've taken high note that this isn't the store to get service from. However my experience is sorta different than shopping in store. I made an online order, had a plan to execute. On my merry way, I made an online order close to the date of my needed time so it was nothing less than fresh. Picked my order up, grabbed some other thing from the area. Next, when I went to do the hair I was asked to do, I noticed something MAJORLY OFF. I order one thing got the complete opposite of my order. I ordered 16 oz bleaching powder, got 8oz black clay balayage lighting. Similar price maybe, COMPLETELY DIFFERENT IN STYLE AND SIZE. I ordered a tub, not a baggy. Much different. They also LEFT OUT SOMETHING ON MY ORDER, CIRCLED THE ITEM AND SAID NOTHING. No refund, nada. My mistake was that I didn't check before leaving but it's a big difference to miss. Another low star rate for this store. Management should take note from all reviews."

"Blue haired woman was very pushy and rude. I was trying to explain how I wanted my hair to end up and she was interrupting me saying that it wasn't going to work. Just very rude. Didn't want to buy anything after the interaction."