Keener Homes, Inc. 218 Lakeside Plaza, Loudon, TN 37774

"Having previously built a custom home, we knew the complexity of the process and the importance of having confidence in the builder of our retirement home in Tellico Village. Keener Homes was quickly identified on our “short list” of possible builders because of their long-standing reputation for quality. As we toured homes Kit had previously built, we found his good reputation was well-deserved. Kit went to great lengths to describe his building process and how we could effectively collaborate with him. He shared his philosophy of getting good quality construction balanced by fair value of pricing. He offered knowledgeable guidance – and respected your choices. He imagined creative possibilities – and was realistic about their cost. We trusted Kit to share our values and indeed he did. In addition to his attentive relationship with us, Kit’s relationship with the subcontractors, and the professionalism of the subcontractors themselves, made a complex building process much smoother and relatively trouble-free. When problems were discovered, they were effectively resolved or redone. Of course the purpose of the whole project is eventually to settle into a well-built home designed to reflect your preferences, functions and sense of beauty. We are happy to report that thanks to Kit & his team at Keener Homes, we have been able to start enjoying our new Tellico Village home and look forward to many good years in the Village!"

"Building our retirement home in East Tennessee, in Kahite, was a dream that we had for many years - the mountains were calling us! However, building a home from a distance was a daunting task. We lived many miles away in Fort Lauderdale and, as an architectural project manager, Frank wanted to be there every day to make decisions! We had to hunt to find a local builder whom we could trust to produce the quality of product we desired and help us stay on budget, as well as keep us informed every step of the way. We made a number of trips to TN to interview builders and we finally found one who could make our dream possible - Keener Homes. We were treated like our project mattered from the very beginning! The quality of their workmanship and attention to detail is excellent! Their project manager, Derek Miller, and their hand-picked subcontractors are the best in the business. Communication with us as long-distance clients was spot on - we were kept up to date with regular written reports, phone calls and photos. We found Keener Homes to be very honest and knowledgeable, and they worked with us to produce a high-quality product within our budget! We are delighted to have a beautiful home as well as wonderful new friends with the Keener Homes family! For quality, honesty, and reliability, we highly recommend Keener Homes! Frank and Brenda Serafino"

"Kit’s knowledge, experience and easy going personality shines through from your very first meeting with him. My husband worked as a carpenter to put himself through college. He was impressed with some of Keener Home’s processes that went above and beyond the norm. Two that come to mind are their installation and sealing techniques. We were delighted to find that our electric bills are less than we expected. We lived in a rental house in Tellico Village for a year while building our home. The electric bills in our rental at 1450sf were approximately $50 a month higher than our 2100sf home built by Keener Homes. Keener Homes equipped us with a detailed schedule of all the finishes we had to choose for our custom home; when they needed to be decided upon and what the allowance was for each item. This made the process easy and it also keeps the building process on schedule. We made most of our decisions early. It is best to have a clear idea of what style and finishes you want ahead of the final design process to avoid costly changes later. Kit’s daughter Krisha runs the office and was excellent at keeping detailed records indicating when we were on budget and when we exceeded it. In the end there were no surprises. Our home was completed as scheduled and on budget. Often when you have a home built you find that there are things you would do differently but we are pleased to say we would not change a thing. Kit and his whole crew put their heart and soul into our home. They listened to our concerns and addressed them promptly although we can say there were few. They offered their ideas and expertise when they thought a change in the plan might yield a better outcome and we were grateful for their input. The final product is a home we love and plan to live in forever. We would highly recommend Keener Homes to anyone looking for a beautiful well built home."

"Moving to Tellico Village has been one of the best decisions we’ve made; and choosing Keener Homes to build our dream retirement home was also a great decision. We had built 5 homes previously and so we knew what was important in selecting a builder, particularly since we would be building long-distance. Once we purchased our lot in 2013 we travelled to Tellico multiple times to meet and interview builders. Fortunately, we met Kit during one of our first trips and we found ourselves comparing each of the other 6 builders to Keener Homes. During those trips we were able to walk through a number of Kit’s homes in various stages of construction both in Tellico Village and in Rarity Bay. The quality and attention to detail was evident in all his homes, regardless if the home was in the $200,000 range or in the million dollar range. During one trip we attended an open house for a new builder and we met a couple who volunteered that they had built with Kit Keener and invited us to see their home. Listening to an unsolicited description of their positive building experience with Kit spoke volumes to us. After seeing his homes, comparing him with other builders and speaking with his clients we knew selecting Kit was the right decision. We frequently say we love Kit Keener and the Keener Home team; and, recently someone asked us why we think so highly of them. There is not one reason, but many reasons. Kit Keener, Krisha, and the Keener Homes team have met and exceeded every expectation, and we had none of the pain points we have experienced with prior builds. They are very organized, which was especially important in making the best use of our time when we travelled here for inspections and/or product selections. Kit spent a lot of time with us learning what was important to us and making suggestions that improved our ideas. Kit and Krisha communicated on a regular basis so we knew what was happening and when. When something was in question, Kit asked our opinion rather than just proceed. He was gracious in making changes during the building process when we had a request. His tradespeople are highly skilled and do exceptional work; and his vendors have good selections available. He delivered everything he said he would and more. He and Krisha have been equally helpful even after we closed and they have been very quick to address any punch-list issues. We would readily choose Kit if we were to build again. So you see why we always say “we love our builder, Keener Homes.”"

"We approached Keener Homes to build our home because of their excellent reputation for building quality, long-lasting homes. Even though this was the second time we had built, Kit Keener helped us by giving us great suggestions to make our house a home here in Tennessee. The result was an awesome home that we love. One thing we liked was their approach to the customer; they treated us like we were family, trying to make sure we got the best within our budget. Any concerns we had were dealt with quickly and professionally by their staff, so we found the experience so much easier this time versus the first time we had built. Therefore, we recommend Keener Homes to people who want to build a quality home."