Q3 Realty Partners LLC

"Q3 Realty Partners, has proven to be an excellent managing company. They are a company that cares for the needs of both the owners and the tenants of the properties that they manage. They make sure that the property is well maintained. When there is a concern or a repair that is needed they are prompt to listen and take care of the problem. The experience with the staff at Q3 Realty is they are friendly and courteous whenever we communicate with them! They have been a classy company to deal with. Truly a 5 star company. Larry Burt"

"In have been with Q3 Realty just shy of 20 years. They are reliable and very professional. Since going with them I have never had a bad renter. They keep me informed of any issues. I fully recommend them."

"Q3 has been managing several of my properties for almost seven years. Nikki has done a great job with screening, placement and is very knowledgeable and experienced in property management issues. I see many benefits achieved by her being part of the team. She also did a great job as a sellers' agent when I decided to sell my first rental property."

"This is how Property Management typically starts. They work hard to gain your trust, and once trust is gained they start dropping the ball. Unless you want tank your investment, stay away, because Q3 will do just that! In 8 months, I lost $17,000 in unpaid rent and property damage. Despite repeated instruction to evict non-paying and filthy tenants, Nikki continually failed to do so. I finally got a wage garnishment and will only get $63/month until his portion of rent/property damage is recovered. In the 8 months they managed my properties, only 2 late notices went out to this particular tenant. They will play boss and do a pretty decent job at it, until the tenant gets in their face and then they back off as is exactly what happened here with this particular tenant. When the water heater went out, Nikki advised me not to replace it because tenant was not paying (this was a week or so before we parted ways). This alone could have cost me. I made arrangements for replacements because I am required by law to provide hot and cold water, and vendor was not able to reach Nikki or Laura after repeated attempts. I stepped in to make arrangements for repairs, and either Nikki or Laura failed to accommodate. When I asked for a drive by and inspection, Laura failed to do it stating, “I don’t feel comfortable going there.” Get a maintenance guy or something to accompany you. I am an out of state owner, and had to fly in to meet contractors for repairs and maintenance because Nikki and her team refused to do so, but still charged their fees. My properties are in Michigan City, and Q3 didn’t have attorneys in that area so I had to find one. Charged me $300 for an eviction she had no part in. One tenant was like section 8 (guaranteed payments) that I had to evict due to “health and safety” violations. Nikki failed to take part in the eviction citing “Fair Housing”. This unit had a severe rodent and bedbug infestation that spread to the unit below. Charges management fees even when no rent is collected. When I asked why, Nikki stated “because we are still performing Management duties.” When I asked what Management duties she was performing, she was silent. Created leases even while same tenants were already under a lease. Her leases had multiple spelling and grammatical errors. Seriously, a 5-year old could’ve written a better Lease. The lease didn’t even say ANYTHING about a security deposit. When I started pressing her to collect rent, make repairs, and do evictions, said I was “micromanaging her”. If they did their job from the beginning and worked to protect my investments, “micromanaging” would’ve been unnecessary. Failed to do quarterly inspections as outlined in the contract."

"Nikki Frekot has been my property manager since Feb 2017. I rely on Nikki to look after a rental house as though it was her own and she has never let me down. She always handles her job in a very friendly and professional manner. Nikki keeps tenants in the house, keeps the house in excellent conditions for the tenant and answers any questions that I may have in a prompt and accurate way. As a remote owner I rely on Nikki completely and I am completely satisfied with her services."