Terpstra's Sales and Service

"Don Terpstra is all smiles when it comes to selling you a piece of equipment, but the atmosphere changes dramatically if you ask him to help re-sell a low-hour item. Suddenly, Don may start downplaying the quality of your equipment, lowering its value to increase his own mega-profit on the resale. Beware of this Dr. Jekyll and Mr. Hyde routine—we recommend working with someone who respects their customers and won't talk down to you like Don does."

"My power steering wasn't working brought it in and they fixed it on the spot in 5 minutes! Price was awesome, people were awesome and I'm very happy with the job! Highly recommended!!!"

"I took my power washer to be serviced, because they work on Honda engines. Although I was initially told that they were backed up on service for 2 weeks, a gentleman came out, diagnosed my problem, and fixed it on the spot, without me even having to take it out of the truck…And to top it off, he would not accept any payment. Great service above and beyond what would be expected. Highly, highly recommend."

"I stopped in to Terpstra’s today to get my blades sharpened for my mower. In my opinion, this is the best place to go to purchase lawn care equipment. Their service is top notch. Is it more expensive? Yeah it’s a little more, but they go the extra mile for you. Any equipment you purchase is kept on record and they can help you quickly in getting what you need to take care of anything you purchase from them. You can’t get that kind of service from a big box store. They stand behind what they sell and I’ve never had a problem with getting things taken care of here. I’ll never go anywhere else to buy lawn care/outdoor equipment. Oh yeah, and as for the blades, Tony did such a good job sharpening them I broke out the shaving cream and gave myself a quick shave before I slapped them back on the mower!"