Franciscan Health Emergency Department Dyer

"I went in because I was having issues with my hip. As I sat in the waiting room, I watched as 4 people came in after me get taken first. Ok whatever. After they finally called me back they took my vitals and said they would order an X-ray. I waited for them to take me to X-ray, and watched them bring a portable X-ray machine into a room of a patient who was taken back after me. Again, whatever. They finally got my X-ray. After they read the results, they treated me and said I was good to go. They were calling in a prescription and I’ll get my discharge papers. Never asked me which pharmacy I use, and after waiting over 20 minutes got discharge papers I left. They had called the ibuprofen to the wrong pharmacy. They called me 20 minutes after I left to tell me I left without my papers. Your damn right I did. I have never been treated so poorly. Do NOT go to this hospital."

"I dont know how my review was taken down. So ill post it again. My sister came here 3 times in 6 months and each time they turned her away and shamed her for coming. Saying its a chest cold. In fact, the dr the last time was super insulting as I pled with her that something is wrong. She didnt care. My sister died shortly after that visit of broken heart syndrome. Its rare to die from it. Their complete incompetence, lack of compassion, and terrible people as staff directly killed a 32 year old woman with a child. Her name was Tara. And you killed her."

"I bought my child in there for a mental health crisis. She was severely self-harming and they said she wasn't suicidal enough. Well now she is in another hospital for an actual attempt. This could have been avoided had they actually cared and intervened. Also they did not even check our insurance. Do better!"

"this is not an emergency room. if you have an emergency dont come here. waited four hours for a covid test and sat in the lobby waiting for my results/prescription as i watched all the nurses just leave? i was the only person their w a 105.9 fever and got no help!"

"I have never once had a bad experience with this hospital. So I'm slightly appalled by all of the negative comments. My son and I both have gone here for 6 years. Everything was always explained to us in detail no matter what. Typically anywhere from 3-10 hours I am there. Although, I was there tonight and I was in and out within 2 hours. I had seen the doctor within 10-15 minutes of being there. I suggest this hospital to everyone and they all love it themselves."