Public Storage

"I recently went into this store for a space I was not sure what I needed but this very nice worker I believe her name was Cristel was extremely helpful knew all the answer and helped me so much. I would truly recommend going in and asking for her if you have any questions about storage."

"Cristel has been very helpful with my move. Appreciate the business."

"I had a very comforting and smooth process here at PS, Cristel took great care of me. Had a great experience, will be here again!"

"The very worst PS location I’ve ever worked with. I buy storage auctions and I’m 1 of the ppl that work into getting previous owner back their belongings so I won a locker for $80 paid for it and everything told me left left right is all they told me not where or who. I live in oak lawn so Lansing is a bit of a cruise after about 10 min I find the facility and get a phone call saying we have an emergency can you come back in a hour? Nah I’ll just wait considering I live 45 min away. I try calling numerous times once the hour 10 min time hits no answer would you believe this place had me waiting over 2 hours then not only that but the icing is in the cake I had to come back to other location that they’re dealing by with customers and they just forgot about me. Give me my money back and GoTo a backup bidder bcuz 2 + hours is unacceptable (emergency was someone at another facility was attacked and they sent 2 140lb women instead of the police) and once the police got there should be 5 min if you know the number of 911 then you come back bcuz you’re a store and have customers waiting! They refused to give me my money back and made me either take the stuff or get banned I’m never visiting this facility again. Told to call the district manager Kennie but lack of customer service she doesn’t answer right after getting off phone with her employee"