Family Dollar 11438 South Michigan Avenue, Chicago, IL 60628
About the Business
Welcome to Family Dollar, your one-stop shop located at 11438 South Michigan Avenue, Chicago, Illinois 60628. As a versatile local business, we proudly offer a wide range of products including clothing, groceries, and other essential items, making us your go-to store for all your shopping needs.
Experience the convenience of shopping with us and enjoy same-day delivery on thousands of items through Instacart®. Whether you're stocking up on groceries, updating your wardrobe, or simply browsing for everyday essentials, Family Dollar has you covered.
We value your privacy and are committed to protecting your personal information. Rest assured, your phone number and other details will not be shared with third-party vendors. For more information on how we safeguard your data, please visit our Privacy & Security page.
For tax-exempt organizations, we offer a seamless shopping experience. Simply create an account on our website and provide your organization's tax-exempt information to get started. Already have an account? Just enter your tax-exempt details, ensuring they match your certificate, and email or fax a copy of your tax ID certificate to us. We'll keep your information on file until it expires, ensuring a hassle-free experience for your future purchases.
Using a Family Dollar gift card? It's easy! Just enter the 19-digit gift card number found above the magnetic strip, along with the 4-digit PIN if applicable, to apply the balance to your order. Need to use additional payment methods? No problem—our system allows for flexible payment options.
Visit us today at Family Dollar, where affordability meets convenience, and discover why we're a favorite among locals in the Chicago area. We look forward to serving you!
Photos
Location & Phone number
11438 South Michigan Avenue, Chicago, Illinois 60628, United States
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews
"Really good, I was able to find everything I wanted and what I couldn't find the staff was very helpful and happ"
"Supervisor & manager have bad customer service. The young light skin supervisor refused to give me her name when she incorrectly charged me to load my bluebird card. When I mentioned corporate she proceeded to call her manger in front of another customer completing a purchase n tell her the error is my fault, starting insulting me verbally and both refused to give names. Still haven’t heard from corporate."
"Purchased 3 fans from this location in May and June of 2023. According to Family Dollar's policy on their website items can be returned and exchanged within 30 days of purchase with the original receipt and packaging but several employees (all disrespectful and incompetent) at THIS location (I've exchanged the item to a store who honors the company's policy.) refused to do my exchange including the ASM and the SM stated that an item I purchased on 5/24/23 could not be exchanged on 6/17/23 because "I'd had the item too long." which is a violation of the company's 30 day return policy. Do not shop here unless you have no other option. The customer service is terrible and clearly the staff is rude and ignorant. Save yourself the trouble and head to Five Below or another FD or DG. I personally will never be shopping at this location ever again. All they hire are ghetto uneducated birds. Buyers beware. If you want to be treated with respect and given proper customer service then please take your money somewhere else."
"Online it states that this store opens at 8:00 AM. On the front door there’s a note stating that the store opens at 8:30 AM until further notice. It’s 8:51 AM and the store is still not opened. There’s a line of 8 people waiting outside the door. This is unacceptable, as this store consistently closes before 8:00 PM as well. They either need new management ASAP or a different store if this is consistent with the family dollar brand."
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