Coastal Electric Cooperative
About the Business
Welcome to Coastal Electric Cooperative, your trusted energy advisor and partner in smart energy investments. Located at 1265 South Coastal Highway, Midway, Georgia, we are committed to serving our community with reliable and innovative energy solutions. Since our inception in 1940, we have been dedicated to bringing power to rural areas, and now, through Coastal Fiber, we offer world-class, high-speed Internet services to our communities.
Our services are designed with your convenience in mind. Whether you need to start, stop, or move your Coastal Electric service, we make the process seamless. Plus, our new Quick Pay feature allows you to make payments effortlessly, without logging into our portal.
At Coastal Electric Cooperative, we believe in maximizing your energy savings without compromising comfort. From simple actions like flipping a switch to upgrading your lighting, we help you make the most of your energy dollar. We also guide you in right-sizing rooftop solar installations to align with your needs and financial goals.
We are proud of our outstanding customer satisfaction, as evidenced by our top-ranking score in the American Customer Satisfaction Index (ACSI®) for energy utility services. Our commitment extends beyond energy; we actively support local education through Bright Ideas education grants, offering up to $2,000 for teachers' classrooms, and over $30,000 in scholarships for local students.
Join our community of members who are making a difference. Participate in our Annual Meeting of Members and be a part of our journey towards a brighter, more connected future. Explore our resources, including forms, documents, and safety information, or reach out to our dedicated team for assistance.
Coastal Electric Cooperative – empowering our community with energy and opportunities for over 80 years.
Photos
Location & Phone number
1265 South Coastal Highway, Midway, Georgia 31320, United States
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Today Aug 1st the turnt power off knowing the lay new power lines on Tibet Highway. Didn't have the courtesy to let people know. Almost 5 hours in this heat in a mobile home . I have no car I'm 68 with heart problem and COPD. The operator is most unfriendly lady.i could not call anyone my wifi box was off .this is bad."
"On my 5th call trying to receive a check for a credit. I’ve been following up with it since last year!!!!! Called at 5:45p and I went through a million automated prompts and then it told me to hold for the next available agent. After a couple of minutes I looked up their business hours and they closed at 5:30p. Maybe have the answering system say that at the beginning of the recording to save 10min. This place is ridiculous!"
"These guys do a wonderful job at getting/keeping your lights on. I worked for Ga Power for 24 years and what an over-regulated micromanaged train wreck that was. Move to a Ga Power area and find out what terrible costumer service and high rates is all about. I've been on Coastal Electric for 8 years and what a breath of fresh air it is to know these guys still know what costumer service is all about. Thanks CEC for the great job you guys do!"
"Absolutely the worst electric service we have ever experienced. Constant power failures on clear days and no weather. Lost power for 3 hours on Christmas. Thanks for the ruined family gathering. Power out as I type. Total incompetents."
"The customers should be able to make payment arrangements on the app!! Having to call and not being able to reach a representative is extremely frustrating and puts customers in a bad spot. Maybe give after hours representatives more access to accounts to help us out."
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