Crunch Fitness - Stanhope

"I faced immense disrespect from the manager Laura. I was very taken aback by her behavior, she was acting fresh with me and my whole family and just overall rude. Laura, please stop acting like you’re above everyone and maybe consider working out at your own gym."

"Such a shame, "just like that" the Stanhope location is canceling classes at the last minute. ALONG with firing and cutting hours of their most experienced and loyal instructors. No explanations. We all feel like we're being punished...? Bring back our classes."

"I have been a member of Crunch in Stanhope for the past year. I mostly attended the classes for seniors and was incredibly impressed with the instructor Julia. She tailored the instruction to the needs of her class and had the most positive and encouraging demeanor. She gave me the confidence to even try Zumba. Today, I was sadly informed that the manager at Crunch fired her. We seniors absolutely loved her and are so very disappointed by this unfair and mean spirited action. Please bring Julia back! Although, with the way Crunch treated her, she probably wouldn't want to."

"I’ve been a member on and off since they opened, just cancelled through a pregnancy and again through Covid. Since I’ve been back, it’s been horrible. The manager is rude and nasty and doesn’t care about the customers. They keep cancelling packed classes and firing great instructors, If they don’t quit first. My family owns a business and this is NOT the way to get and keep clients. We were promised on Saturday there would be a teacher for Zumba on Monday and I woke up this morning to the class being cancelled. They don’t put any classes in its place. They don’t care about the classes, just their personal training offerings. I’ve received 4746438 calls about that but none addressing my complaints. Corporate is non existent to complain to about this manager, so there’s no one even above her keeping her in check. If things don’t change quickly, my mom and I will find another gym to go to and bring all our class-mates with us!"

"I've been a member since 2021 and workout about 5 days a week. I use to enjoy coming to this location until recent changes with management & constant changes with the classes. I decided to cancel my membership. I'm extremely unhappy with Crunch."