WSFS Bank

"If you are a business owner who works a lot with cash don’t bring your business here. They don’t have the efficiency to worth with large amounts of cash. And there are two nice employees but the few bad ones make it not worth your time to go here either. Im also one of those who doesn’t write reviews often so im not going to explain everything but at least you’ve been warned"

"Both types of experiences with this bank location, in lobby and drive-thru, have been extremely unpleasant and unprofessional over the span of years since they replaced Beneficial Bank. There seems to be a general atmosphere of apathy and even hostility towards the customers by the staff. I am very rarely greeted in the drive-thru and I’ve completed many transactions without a single word being said to me, even after I have greeted and thanked them. I have attempted to conduct business in the lobby and have been ignored or spoken to in a rude, dismissive and condescending manner. It is quite surprising to me that a bank conducts its business in this manner and remains open."

"This is the WORST bank I have ever dealt w/! I have now been 5x trying to close my dead fathers account. Day one, manager makes me wait while he has a personal Conversation. Day 2, none of normal staff is there, ANOTHER manger tells my mother to “shut up” while on the phone with manger #1. Now there is a new manager every day. I cannot pay my fathers funeral bill because of this nightmare. NONE of the 3 managers have uploaded necessary documents to my fathers account. DO NOT BANK HERE. Take your business where there are COMPETENT staff. In addition, staff are not dressed professionally and speak loudly about customers when they think no one is present. I am appalled at the behavior of this branch."