First Bank 4966 Old Street Road, Feasterville-Trevose, PA 19053

"Friendly and easy to deal with"

"This was the first time dealing with this bank. The gentleman that assisted was Chadwick and I can't express to you all how helpful he has been through this whole processes. We had an unusual situation establishing an account for an out of the ordinary Condo Association and he provided excellent guidance, communication and most importantly impressive customer service. The Trevose branch seems to be pretty busy and even a little understaffed for this time of the year, but he was still kind enough to get the job done for us while juggling multiple tasks. Every call I made was answered by a pleasant and professional woman who was able to provide updates for me when Chadwick was with other customers. (Sorry I didn't get her name but she deserves kudos too). Sometimes it's the little courtesies people provide that can really make the difference in someone's day. The level of ignorance I encounter on a daily basis is appalling these days and although Chadwick was just doing his job, he did it very well and I appreciate his efforts. Whoever his boss is, you should acknowledge the job well done. There isn't enough of that going around these days and that small gesture could make his day too! Thanks."

"Everyone is always very kind and welcoming. I have never had an issue or left unhappy. My family members belong to this bank as well and have all been happy with their customer service!"

"Been going to this bank for three years now never had a problem staff was great. The new staff that is there now is very rude and unprofessional I sat in the drive-through for 25 minutes with no other cars and told them I was on my lunch break. I asked for large bills they gave me 50 and fives and a bunch of ones. The following week they would not cash my check until I gave them my birthdate and my Social Security number. This was a payroll check from their bank. I will never go back to the bank again.."

"Not like a big bank that has no idea who you are. They treat you as an individual not just an account number. I bank both professional and personally and couldn't be happier."