Asit Patnaik, MD 1235 Whitehorse Mercerville Road, Hamilton Township, NJ 08619

"After being misdiagnosed for 14 years by other GPs and an endocrinologist, Dr Patnaik suspected hyperparathyroidism and referred me to a knowledgeable endocrinologist. I had surgery October 30, 2023 and all is well. He caught what others had missed because he listens."

"Horrible/useless phone answering staff with no clue how to handle medical insurance… big problem for a doctors office to wait til you’re there to say we don’t cover your insurance. Then there’s the phone call I got from the “secretary” trying to tell me my appointment is a half hour earlier than I made it…. Stop being lazy and trying to get out early. Let alone her ignorant tone when I told her she was wrong. Never EVER waste my money here again. Worst part is the doctor is supposed to be a friend…"

"The care from the doctors is great. The front desk needs a crash course in how to talk to people. I’ve been trying to get to the bottom of why they sent my husbands mother a bill for him at 34 years old to an address he’s never lived at. I left 3 messages, no return phone call. I’ve called the office and was given the number I already called and given no answer… they confirmed that they have our address on file so I’m still puzzled as to why there was any confusion. HIPPA seems to be a foreign concept to them."

"Dr. Patnaik is a wonderful, empathetic, knowledgeable, follow through 5 star doctor. However, his office staff works AGAINST all kudos listed for the doctor. They are rude, quick, abrupt, and unpleasant. They don’t answer the phone expecially near office hours ending, but still open. Today I got “disconnected” 5 times in a row trying to ask about something they said they would mail me last week in time for my appointment with the doctor. One of the disconnects was after asking me my name. Previously I was told they could NOT email the form yet today when asking where the mailed form was they said, call tomorrow and someone will email it to you. This is so disheartening when you think of the high quality doctor this office represents. They are doing him a disservice."

"Front desk personnel is very rude. A script was written for me and placed on my file for me to pick up. My wife went to pick it up and was told we are only doing flu shots. Really front desk personnel couldn’t turn around and grab my folder and hand her the script. Something that would take seconds to do. My wife drove 25 miles to your office to pick it up because I was told you can pick it up anytime during working hours. Pure laziness of that older woman who works the front window. They can keep the script because I now chose to find a new doctor. It’s sad I have to go to this extreme because Dr. Patnaik and the Physician Assistant Leanne are very nice. It’s not like the older woman was doing the shots."