United States Postal Service 2001 East Willard Street, Philadelphia, PA 19134

"Horrible Customer Service!!! Also, there seems to be a running scam going on at this location where the workers make minor adjustments to packages dropped off and they claim the dimensions were off by an inch or so, then they put it in the system and charge you the difference. The recipients never receive an adjusted package, but rather they receive the exact package we send. So it seems the adjustment they make, isn't relevant, if they claim it's big enough for a box why aren't the Customers receiving a box. So the adjustments (the difference) seems to be being pocketed by some or all the workers. Something is extremely off with the workers in this post office. Unprofessional and rude. There need some corporate action taken against this particular post office. This is a federal crime."

"Never open, they don't answer the phone. Still missing 3 packages from over a month ago. Front desk lady is completely incompetent and rude, don't even understand how she's still employed. Update: Now missing 4 packages and the 1 package they delivered was damaged and opened before receipt. Hope this office gets closed down and everyone loses their position because this is absolute negligence and incompetence at its peak."

"Hopefully somebody with some authority reads this. The manager of this site is under the impression that mail forwarding of any type from a building with multiple units is not possible for the post office. Of course that’s nonsense. It’s a routune process and a standard request. When I asked if she was certain about the impossibility of this, she said yes, then slammed close the window and called me a loser. Pretty insane escalation and unacceptable behavior, particularly somebody in a position of authority. Afterwards I went to the post office on Lehigh Ave, who were able to process my mail forwarding request without any issue. I am not sure how this level of both rudeness and ignorance could lead to this person achieving a position of authority of any kind. I’d recommend further training and probably some disciplined action for the needless insulting of customers."

"After reading other reviews, I was hesitant to visit this location, BUT The lady behind the counter was phenomenal, the 4 stars are for her! This was on a Saturday morning, There was a nonstop line, and she tackled every situation with patience and kindness. When I got up there She addressed or Offered a follow up on All my issues I am having with receiving packages.. The part: about packages just sitting at the office for days needs to change, that part gets 0 stars."