CubeSmart Self Storage 501 Callowhill Street, Philadelphia, PA 19123
About the Business
Welcome to CubeSmart Self Storage, your premier destination for all your moving and storage needs in Philadelphia! Conveniently located at 501 Callowhill Street, our facility offers a range of services designed to make your storage experience seamless and stress-free. Whether you’re moving, downsizing, or simply need extra space, our state-of-the-art storage solutions are tailored to meet your unique needs.
At CubeSmart, we pride ourselves on providing exceptional customer service and secure, clean storage units. Our facility features a variety of unit sizes to accommodate both personal and business storage requirements. With climate-controlled options and advanced security measures, you can rest assured that your belongings are safe with us.
In addition to storage, we offer a comprehensive range of moving supplies and services to help you every step of the way. Our friendly and knowledgeable staff is always ready to assist you, ensuring a hassle-free experience from start to finish.
Discover the convenience and peace of mind that comes with storing at CubeSmart Self Storage. Visit us today at 501 Callowhill Street, Philadelphia, or contact us to learn more about our services and reserve your storage unit. We look forward to serving you!
Photos
Location & Phone number
501 Callowhill Street, Philadelphia, Pennsylvania 19123, United States
Hours open
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews
"I was very delighted to meet the manager named Chase who was very helpful to me, being this is my first time renting storage space. It's nice to know that there are still companies with employees that care about their jobs enough to go out of their way to satisfy their customers/clients in a professional and respectable manner. I will be glad to refer others to this clean, well-kept storage company."
"One month in- difficult design for car loading, very poor provided carts for moving stuff- and twice now best ones monopolized by staff for their convenience (see photo). Security at loading area is not great since it relies on folks to close door. Clean and seemingly vermin free, but a bit disappointing. We have rented perhaps a dozen units in five cities in last ten years- this is coming in about 9th so far"
"When I arrived I found the lock on the unit was damaged. While the unit is able to close and lock, it is less secure than other units in the facility due to the faulty nature of the latch. I expressed my concerns to the staff on duty. They made no discernible efforts to resolve my concerns besides a vague offer to repair the latch. I was told the unit I rented was the only one of its size available. I was not offered any other redress. I did not feel as though the staff took my concern seriously. They assured me my unit was secure even though the latch was clearly broken. They told me they’d take “special care” of it and gave me the impression my concerns were silly or unnecessary. I chose to stay with the unit I rented - mostly because I was in a time crunch. While the unit seemed more or less secure, “more or less secure” is below the standard I’d hope for when choosing a facility. Overall I was disappointed with the state of my unit, the service I received, and was left with a bad taste in my mouth. Expressing concern about a broken latch should not lead to me feeling silly for bringing it up with the staff. In my opinion I should have been offered another unit until the one I requested was repaired. I understand that might not be your policy and don’t expect special treatment. However that’s how I would have handled it if it were my business. Ultimately I chose to stay with the unit I was assigned but I can’t shake the feeling my belongings are unsafe. I won’t be staying with you beyond this month and when I return from the trip the necessitated me using storage I will be closing my unit out. Thank you."
"Kelley was the sweetest, most helpful associate I have ever dealt with in the 22 years I have rented a unit at this facility. We downsized to another unit and she patiently answered all of our questions and even accompanied us to our new unit."
"On April 20th I stopped by the CubeSmart in Callowhill, Philadelphia and for the first time since the move in I walked into the office to inquire information on other units. I was greeted by Keisha who was very courteous and extremely helpful. She was greatly knowledgeable about the CubeSmart product and made great recommendations. She made my entire experience at this storage facility a pleasant one and will forever be grateful for all the help she provided. Keisha is an asset to CubeSmart and hope management recognizes her efforts. I recommend this facility not only for their customer service but also because they care about safety. They have a tight security system in place and one can feel comfortable going to their unit any time of the day. Thank you CubeSmart and a big thanks to Keisha."
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