SRP Federal Credit Union 1398 Washington Road, Thomson, GA 30824

"We could not sing the praises of this place enough. Friendly and extremely helpful staff, and the branch manager Glenn is the MVP even when we got there right before closing he helped us with our needs fast and efficiently!! Thank you so much to everyone at the branch!"

"I must say a very professional, friendly atmosphere everyone was on task my experience made me feel like was dealing with family and every issue was resolved with all consideration for me. I truly and love appreciate the service I received thank you all for being so helpful sincerely Mrs Whitfield"

"Ms.Jones was so amazing. It was my first time banking and she made me feel at ease. The process went by so smooth and I couldn’t have asked for better assistance! Thankyou!"

"DO NOT USE THIS BANK!!!!! I quit using them. All of my personal information was stolen from them and lots of my money was stolen too. They know they have issues with scammers using their phone number to call people, and only send alerts to their main website. While I had this bank I would get several phone calls a day from the official SRP number, but it wasn’t SRP. It was a scammer saying my card had been hacked and the person had my EMAIL, PHONE NUMBER (obviously), ADDRESS, and MY CARD INFO. SRP got hacked and never once did I receive any sort of notification saying that this was happening. Now that I no longer use this bank, I no longer get calls, meaning they know I no longer have an account and are still in their system. When I went up to the Thomson branch and asked why they didn’t send me an email, a letter, a push notification or something else to let me know there was a large scam happening and to let me know that all of my information was stolen they pretty much just said “should’ve checked our website” and then said “yeah we have no idea how they keep stealing everyone’s info. It just keeps happening.” Closed my account and opened a new one at another bank the same day. I don’t trust SRP at all anymore. So if you want all of your personal information stolen, give this bank a try. It’ll be stolen as soon as you open an account."

"This review is for the company as a whole. First upon setting up the account we had to jump through hoop after hoop due to at the time just moving to the area. And at the end of it all the back room lady looks at the front room woman who was setting up our account said " you know you could have just had him sign a statement and she could be added. That would be him saying she lives with him and is usable as proof of residence." So 3 hrs of back and forth from the bank could have been avoided. Then they said that deposits hit at midnight... well I get paid biweekly on Thursdays and every single time it's 9am before my check deposits into my account. Spoke to them and they said " it's when your company releases it. So I brought proof where my company send payroll on wensday... and the lady says " when we release it is when we release it sir". So you say somthing then blame it on something else.. then when caught lying say " it is what it is"...... sounds legit"