SEPHORA,

2000 New Jersey 38, Cherry Hill, NJ 08002

"I made an order for same day delivery, when fort dash showed up he had two big boxes with 10 wine bottles in each box and wanted me to sign for it. I tried to tell him that wasn’t my order and showed him on the Sephora app what my order was. He did not speak any English sat outside my house for almost an hour I guess speaking to his boss he then came back to the door and wanted me to talk into his phone to translate what i was saying he still did not understand. I called Sephora and Susan who I talked to was so nice and told me to call door dash I called door dash and they were so rude and had no idea what to do and told me they could not do anything because the dasher was close by even tho I told her he has been at my house for the past hour. The next morning I called Sephora again and they told me to call the main number as I was speaking to them Susan from the store called in and told me to tell customer service that anything she could do to help to let her know. I did get it figured out but the fact that Susan went out of her way to call me and offer any help definitely made the situation so much better and much appreciated. It’s nice to know there are still good people out there. Thank you Susan your awesome!!!"

"Ryan is a great worker here, super helpful and patient. Excellent service"

"I traveled for 45 min, got to the door at 5:52pm on Sunday 04/14 knowing what I wanted to buy, the girl on the door didn’t want to let me in even when on google says you’re open until 6pm, she also was rude! Even the people that was walking by and heard her said it! SO DISAPPOINTED of this location."

"sometimes it’s hard to get help here but when i do the people are always great. Steven helped me yesterday, he was so good & sweet! The general manager though everytime i come is off putting. the Beauty advisors only are very nice and helpful. managers just get them to help me always instead of helping ❤️"

"The employees are the best, especially a guy, I’m not sure what his was, but it probably was Brian or Ryan. Everything is perfect. This is my first time someone chose for me the perfect eyeliner. Thanks!"