Metro by T-Mobile

"If you have Metro I'm sure you've had some issues I would suggest going to the store in particular because they have the best customer service I've ever had with Metro they are consistent they always find me the best deals they are efficient confident and competent at their job they know exactly what a customer needs and how to handle it from paying your bill to buying a new device I have always walked out of here with a smile on my face great store"

"Miguel at the Metro PCS was a God send. Miguel is very helpful and knowledgeable. I wasn't sure what kind of service and plan I needed. The best customer service and help I could ask for. I will definitely look for Miguel in the future when purchasing a phone."

"Miguel went above and beyond his duties at Metro. He spent 1 hour on hold with Verizon and then another hour resolving the problem. Finally, My phone is back in working order. Also, dealing with the air conditioner not working and it was 94 degrees in the store. He was very polite and gave me 3 bottles of water."

"Went to the store to switch from T-mobile to Metro. The girl in the store was pleasant but she is very lazy and a liar. First lie she told me was that I could not transfer my I-phone (unlocked) over to Metro. I asked her a dozen time if I could because I have a lot of apps on my phone that work devices inside of my house. Second lie she told me is that could not transfer my phone number. Called into customer service and they verified that I could transfer my old number to the new phone. There were no other customers in the store at the time . I had to go to another store to get it done. Just a lazy liar."

"Nelson is patient, knowledgeable, respectful, and informative. I had called prior to my arrival inquiring about inventory on a specific model. Nelson informed me that it was in stock, but I might have to be patient as he was alone for the day - a busy Saturday nonetheless! Upon our arrival, he greeted my daughter and I kindly, and began showing the options available to us. When I mentioned another phone we activated the day before at another Authorized Dealer location was not activating/operating, he welcomed me to bring it to him to have a look. (He knew what the issue was without even seeing it while the original Authorized Dealer and the local Corp Store were stumped and tried to upsell me to the point of discomfort. I ended up having this problem solved by an online forum, but it's great knowing that Nelson could have fixed the issue for us if I had been ignorant to the forum's existence.) Nelson did his dob professionally and efficiently. He needn't worry about being alone. Customers would wait patiently if they realized the service he can provide! We left the store with our phone (and quite a few extras thanks to Nelson's charming personality) and a feeling of satisfaction."