Xfinity Store by Comcast

"I went to return some hardware. I'm not a big fan of Comcast but the person who took care of me was very helpful and knowledgeable. He took care of my concerns without any issues. I was surprised to see phones and other hardware for sale too. The place was clean and the staff demonstrated professional behavior. I probably won't go back to a store for a long time but my experience at this location was great."

"I stopped in the other day after starting the service online. I chose in store pickup for my equipment, so that i can self install and get my internet service started right away. The pickup was timely. However, the center provided me with the xb6 modem, which is outdated and lackluster. Xfinity advertises the new and improved xb8, but seems to still be giving away old gen technology. The xiOne-sc device given to me was also a used, older device. I did not even receive the wifi booster i had paid for with the xfi complete package. Fortunately, i was able to get the new hardware through the app."

"We lose service on a daily basis at this point. Everytime I call I get the same answer. Comcast is doing maintenance work. This happens every single day and I work from home. Comcast refuses to give credit for the days without wifi."

"I went to exchange a modem and they were busy with customers but helped me as quickly as they could. They were polite, offered me water, apologized for the wait. They also were being very thorough with the customers they were helping."

"Powerless to remove spam that uses their xfinity network to clog up my Samsung Galaxy 12 phone almost to the point of uselessness. The Samsung internet browser can't be removed (pic). Someone is making $$$$$$$ big bank on my time."