Regions Bank
About the Business
Welcome to Regions Bank, located at 3548 U.S. 431, Phenix City, Alabama. We are your trusted partner in banking and finance, offering a comprehensive range of services to meet your financial needs. Whether you need to send or receive money domestically or internationally, or pay bills without a checking account, we have you covered.
At this Regions branch, we prioritize convenience and customer satisfaction. You can walk in and leave with a new Regions Personal Debit Card on the same day. If you misplace your card or need a replacement due to fraud, we can issue a new one promptly, making banking easier for you.
Our commitment to excellent customer service extends across all platforms—whether you visit us in person, online, over the phone, or at an ATM. With our Online and Mobile Banking services and Mobile Banking App, you can manage your finances anytime, anywhere.
We are dedicated to creating shared value in our community through lending programs, support for nonprofit resources, and educational initiatives. Our knowledgeable professionals are here to guide you with a full range of consumer and business products and services, helping you take the next step in your financial journey.
Please note that Western Union services are available, and they may earn from currency exchange. When using money transfer services, it's important to compare transfer fees and exchange rates, which may vary.
For your convenience, we provide links to external websites and apps, but please be aware that their privacy and security policies may differ from ours. If you have any questions or need assistance, feel free to reach out to us.
Thank you for choosing Regions Bank, where we make life easier for you.
Photos
Location & Phone number
3548 U.S. 431, Phenix City, Alabama 36867, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Have been banking here for many years and very satisfied with my experiences. Have had to wait on occasion but I have not encountered any poor customer service. Always kind, friendly. If you have to wait a couple of minutes, it’s worth it to be treated with respect."
"Very friendly staff have not had any problems in 18 years using this bank"
"Terrible customer service rude cashiers waited almost 48 minutes to get through the drive-through window. Screwed up my deposit and had to redo it their mistake. I think I’m going to move all of my accounts to Wells Fargo .They make careless mistakes and horrible customer service. They need to close this branch or hire a new crew"
"very unhappy with this bank! got scammed and they made it out like it was my fault and closed my account and told me i could never bank with them again. i had never been scammed before so i didnt know any better but the branch manager said i shouldve known better. Told me i couldnt get my paycheck out of my account they would have to email the fraud department and get them to write a check and mail it to me and it would take 10 days. the number they have on website it the customer service number so i had no way of calling the bank i had to always drive down there and i work in Columbus so i had to take my lunch to go down there and i was never in there for longer then an hour because they always had some excuse. i went to them when it first happened and the lady i worked with said she would call me by the end of that day and never did. this started on July 22nd and the closed my account on Monday so it has been going on for a while! i will be telling my friends and family to never use this bank."
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