OneMain Financial

"They never fail us!! It's always a pleasure speaking or visiting them, it starts off as business but we always feel like family! We're forever grateful for them helping us through a lot over the years! They work so hard to help you and never give up!"

"Customer reviews are the best way to spread business. This is first time using this company and if you know what your getting into before you realize you pay more money, remember these types of businesses are for people who are high risk for credit which in these cases will help build credit. It’s up to the customer to make sure you only pay what is owed. Anyone who thinks they are fraudulent are crazy. These people are there to help people out that can’t go anywhere else . Tip!!! Pay more monthly and payoff before contract is matured. Saves a lot of money. My representative was awesome and very eager to make the loan with me."

"I don’t think the people there are proficient in their duties and responsibilities or just don’t know what steps have to be followed before telling someone what they can offer. If you work for a financing company, you should disclose in the beginning whether or not you can accept 1099 pay stubs... don’t tell a person they have been approved for a certain amount with a loan and then 2 hours later tell them, “never mind”, we can’t help you. Poor service, rudimentary knowledge of what they can do to help, and loyalty means nothing (as I have done business with them for years with no missed payments). As soon as I receive my lump sum back pay for my military service. I will pay off this loan and never deal with one main again! You are better off at Omni or pioneer military lending."

"They were great at first and really worked with me through the process and payments. However once I deployed and I haven’t been able to call due to COVID since everything is closed. They have refused to help me pay my monthly, they refused to set it up automatically until I called (which I can’t). It’s just annoying to be late and get hit with late fees when I am physically away in Afghanistan and not afforded an opportunity to pay m bill."

"A bit irritated since apparently I was pre approved and sent in all this info, was told I’d get an answer by noon the next day but no one ever called. Called in the afternoon and I understand you’re busy but the loan officer gets on the phone and says sorry you don’t have enough collateral on your car, maybe next time, and then hangs up. Could definitely use a refresher course in customer service."