Enterprise Rent-A-Car

"The experience was great, it's getting back ur money that sucks. 3 to 5 weeks for a refund. They had no problem taking the money same day I picked up the car, but have problem with giving people back their hard earn money."

"Morgan was a very nice and understanding to help me fit my needs in renting a car . I as a customer felt taken care of and she was on it ! She really did an awesome job at delivering her customer service ! Thank you again !!!! She did and amazing job !"

"One of the worst experiences i ever encountered anywhere!!!! I waited to write this review till they charged my card. The manager of this location has no customer service skills at all what so ever. I was not happy with the rental they gave me and she said i could swap the next day or whenever. And that was understandable. The next day i called to swap out the vehicle and she said i would have 1 option at 1 location or 1 option at the mt holly location. Wich i was worried i would end up with a worse vehicle than i had and the times she said i could go. So i said i will see idk and hung up. I called back to tell her what i was planning on doing and one of her employees she manages , before i could say anything started to tell me how they do not appreciate being hung up on!!!!!!! So because i did not say good bye and have a great day, apparently i hung up on her . Than she must of been so upset about me not saying good bye she decided to tell her employees she manages and have them answer and talk down on a "customer". Than later that night the car they gave me ended up malfunctioning and check engine lights came on and rear view camera stopped working. Terrible car, terrible managment, terrible customer service and all around TERRIBLE. This place is horendous and while i needed the car to finish xmas shopping and handle day to day things. I returned it early i want nothing to do with this place and NEVER will again!!!!"

"A small location but hands down the most efficient customer service I have ever experienced. One gentleman was running the show and did a phenomenal job! Would recommend this location to anyone!"

"Overall a good experience. Pros: straight forward and friendly. Cars well maintained. Mohammad hooked me up with an upgrade which was very nice of him. Prices were much cheaper than the Hertz on Maguire/Dix. Cons: only reason this location did not get all 5 stars is because the “we’ll pick you up” only exists here if you don’t need it within the last hour of them being open. Which is the only time I had to operate for my rental window. Also there is no discernible difference in their “military discount” as the lady looked up her price with the discount and I got the same price not trying any discount code on my phone so oh well. Overall still satisfied with my two recent rental experiences here."