Enterprise Rent-A-Car 2142 South Broad Street, Hamilton Township, NJ 08610

"Rented a wagoneer for a trip across 8 states. My kids noticed it was dirty inside while overlooking the vehicle. no biggie rep took it in the back, took garbage out and vacuumed the inside. I searched for the vehicle’s documentation and it’s with an 2 plus month expired registration. Out of necessity the vehicle was taken as jay worked on the issue via corporate. I was advised it would be emailed to me by end of day, it was not. Next morning called to see what’s going on. Same rep said he did not get an answer from above. He will get back to me with the answer. 6 hours later no call back. I call the office 32 minutes of waiting and no answer. Called from a different number answered immediately. Hmmm. Girl put me on hold subsequently forwarded me to call center without a heads up. Call center asked for the reservation number, put me on hold and hung up. If I’m stopped by police and this vehicle is impounded for being unregistered legal action will be pursued. Since this is the only way to get attention from a company nowadays then hear the negative review. Maybe an hour has passed and got a reply. Amazing how crappy reviews get your attention."

"I rented from here to move and was nervous about having a big enough car. I called to confirm I would get a stow and go minivan and they made sure I did! The guy who helped us (on the phone and in person) had great vibes and helped us start my move on a really good note."

"Scamming location, booked a 1/2 ton pick up online and when going to the location I booked for it said it was closed. Then after calling and getting no help from customer service I called and another uber to the nearest open location, got there and was told “I called you last night to tell you to come here instead”, no email, no additional call. Then I was told I was too young to rent a truck, even thought I already have my drivers license number and everything online in the reservation and got approved, wasted 20 minutes for that also. Then finally going to get the car and got a smaller truck and was refused to be given a price match back to the lower teir cars price(I paid extra specifically to get a full size 1/2 ton pick up), and since I was in a time sensitive manor was forced to take the car. Was told “take it or leave it, it’s all we have”. When trying to call to talk about it, corporate leaves then messaged about me but the manager refuses to call me, tried 3 times and at this point it’s a lost cause. Don’t waste your energy here, your reservation doesn’t mean anything. I would say skip enterprise and go to hertz, was able to get a lot better customer service and help I needed and wasn’t treated badly."

"Excellent customer service for a last minute booking. I’m sorry but I forget the gentleman’s name who processed the rental but he was professional and extremely courteous - had me in and out in minutes Car was spotless and brand new. Well done Enterprise."

"Everything was seamless, car was spotless and the team was impeccable. Exactly the reasons why I always rent from Enterprise. My memory is awful but please let the two gentlemen behind the counter know how excellent they are doing. I watched and listened to them handle a very bustling time with professionalism and courtesy, even when the customers were not showing the same respect to them. Thank you for being great at what you do! What a breath of fresh air. THANK YOU for having a positive impact on our day! Hard to find nowadays."